Launch & Version Management: Plan and manage product launches, including version release plans, change notes, and launch checklists.
Quality Assurance: Coordinate UAT and testing processes with QA, R&D, and business teams to ensure final versions are stable and reliable.
Issue Resolution: Perform initial analysis and reproduction of online issues, coordinate with the technical team for fixes, and follow up on verification and regression testing.
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Cold Calling
Time Management
Communication Skill
Presentation Skill
Upselling
Managing a Client Engagement
Answering Telephones
Business Correspondence
Calling Clients
Client Relations
Record Keeping
Customer Service
Directing Clients
Ema
You will work closely with key mechanical vendors driving operational excellence and continuous improvement.
You will work closely with our customer DC-OPS focusing on problem & change management, event support and supporting Operations Advancement on forensic engineering and product RCA’s.
The SME for all mechanical based problems and defects, gaining an in-depth understanding of AirTrunk’s critical mechanical infrastructure.
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Join AIMFLEX’s Quality System team and contribute to continuous improvement across quality and environmental management, risk management, and sustainability.
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System Design and Engineering The engineer develops fire protection strategies tailored to data center environments, including clean agent suppression systems (FM-200, Novec 1230, Inergen), VESDA (Very Early Smoke Detection Apparatus), and pre-action sprinkler systems. They create detailed specifications, system layouts, and integration plans that comply with NFPA standards, local fire codes, and insurance requirements while minimizing water damage risks to sensitive equipment.
Installation Oversight and Commissioning The role involves managing the installation of fire protection systems during new builds or retrofits, coordinating with contractors, MEP teams, and facility managers. The engineer conducts comprehensive commissioning tests, validates system performance against design specifications, and ensures proper integration with building management systems and emergency response protocols.
Maintenance and Compliance Regular inspection, testing, and maintenance of all fire protection components falls under this position. The engineer ensures compliance with NFPA 72, NFPA 75, NFPA 76, and other relevant standards, maintains detailed documentation of all inspections and tests, and coordinates required annual certifications with authorities having jurisdiction.
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Respond to customer requirements, including preparation of liquid cooling system solutions, equipment selection, BOM preparation, product promotion, and training.
Develop sales enablement tools and training materials, including industry solutions, presentation materials, and product demonstrations.
Conduct product, solution, and promotional training for sales personnel and distributors, and support the planning and execution of product promotion activities.
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Develop firmware and simple software tools needed to bring up, operate, characterize, and demonstrate power-electronics prototypes.
Work directly with Power Electronics Engineers to integrate firmware with PFC, DC/DC, sensing, protection, load-sharing, communications, and system-control hardware.
Design embedded and mixed-signal hardware including MCU circuitry, analog sensing, signal conditioning, isolation, communications interfaces, auxiliary supplies, and board-level protection.
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Maintain and optimize TOS configurations, parameters, and workflows to support operational requirements and system performance.
Responsible for integrating the TOS with other systems and technologies used in the terminal.
Oversee data management within the TOS, ensuring that cargo information, container tracking, and other relevant data are accurately recorded and available for analysis.
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Work with local business owners to embed requirements into practical ways of working across projects and operations.
Support knowledge transfer and continuous capability-building with corporate teams to embed ESMS requirements into day-to-day operations beyond the implementation period.
Act as the central coordination point across Sustainability, Risk, Operations, Safety, People, Procurement, and external advisors.
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Work with local business owners to embed requirements into practical ways of working across projects and operations.
Support knowledge transfer and continuous capability-building with corporate teams to embed ESMS requirements into day-to-day operations beyond the implementation period.
Act as the central coordination point across Sustainability, Risk, Operations, Safety, People, Procurement, and external advisors.
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