Manage Reporting: Prepare and manage all unit reports, including regular reports pertaining to the unit and any ad hoc reports requested by management.
Coordinate Meetings: Coordinate and attend all unit meetings, facilitating staff contribution and efficiently preparing meeting minutes (acting as Secretary).
1 - 2 years of experience in Marketing, Mass Communication, or Digital fields is an advantage. Fresh graduates are welcomed to apply.
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Support system configuration, enhancements, testing (UAT), and deployment of patches, updates, and new modules.
Document issues, resolutions, and knowledge-base articles to strengthen team capability and reduce recurring tickets.
Liaise with business stakeholders across departments (Finance, HR, Project Management, O&M, etc.) to understand requirements and translate them into system solutions.
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Strong problem solving, organizational and analytical skills with demonstrated ability to resolve customer issues in the shortest time with the highest quality.
Well developed interpersonal communication (written and oral) skills with the ability to document and explain complex technical problems and solutions to customers of all skill levels.
Ability to keep grace under pressure, multitask and prioritize based on business needs, provide timely updates and manage customer expectations and handle complex situations while troubleshooting critical issues & maintaining effective communication with all stakeholders
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Participate in System Integration Testing, support User Acceptance Test, conduct key user and end user training; perform Regression Test for quarterly upgrade.
Support and create new Oracle Transaction BI Reports and BI Publisher Reports.
Analyze user needs and develop software solutions that support day to day solutions, including Complex BI reports with the aim of optimizing operational efficiency
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We are looking for potential candidates to support operations team with administrative and store-related tasks to ensure smooth daily business operations. You’ll be involved in compiling data, generating reports, maintaining store communications, and supporting operational activities.
Provide accurate effort estimation for each fix or change request, and flag early, with clear, valid justification to the client, whenever additional budget is required before proceeding with further work.
Track budget consumption against each client's approved support budget and manage the client approval process for any additional budget needed.
Ensure tickets are investigated, estimated, and always completed within the agreed SLA and within approved budget.
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Performs cross-specification and product substitution, positioning company products against competitor specifications by identifying equivalent or superior alternatives while maintaining compliance with project requirements.
Applies strong knowledge of lighting products, systems, and application requirements to evaluate customer needs, including performance, energy efficiency, sustainability, and regulatory compliance.
Ensures all product selections meet relevant standards, norms, and technical requirements and align with project objectives.
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Avares (M) Sdn Bhd is seeking a dedicated and detail-oriented Operations Support Executive to join our team in Seri Kembangan, Selangor. This full-time role is essential to ensuring smooth and efficient daily operations. You will support various departments, manage administrative tasks, and contribute to process improvements.
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Avares (M) Sdn Bhd is seeking a dedicated and detail-oriented Operations Support Executive to join our team in Seri Kembangan, Selangor. This full-time role is essential to ensuring smooth and efficient daily operations. You will support various departments, manage administrative tasks, and contribute to process improvements.
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