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900+ It Support Jobs in Selangor - August 2026 - High Salaries
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Rifhan Teknologi Sdn. Bhd.
Undisclosed
- untuk membantu mengekalkan dokumentasi prosedur pentadbiran sistem dengan merujuk kepada itil
- untuk membantu dalam menentukan komunikasi peristiwa sistem dan rangkaian dan analisis punca selepas penyelesaian
- untuk membantu mendiagnosis dan menyelesaikan kegagalan pelayan, os, rangkaian dan lain-lain serta melibatkan pakar dalaman dan vendor di kawasan masing-masing seperti yang diperlukan ...
Posted
17 days ago
MYR6,000 - MYR6,000 Per Month
- Coordinate with users and technical teams to ensure timely issue resolution.
- Deliver excellent customer service while adhering to SLAs.
- 2–4 years of experience in IT Helpdesk, Service Desk, Technical Support, or ...
Posted
8 days ago
MYR3,500 - MYR4,000 Per Month
- Calculate Bills of Materials (BOMs) based on customer orders and ensure accurate data entry into the system.
- Prepare design sketches and develop prototypes based on customer requirements, product specifications, and BOM requirements.
- Manage assigned product development projects and monitor progress to ensure timely completion according to project schedules. ...
Posted
23 days ago
Undisclosed
- Follow standard operating, ticketing procedures and work instructions to image, update and resolve computer and software application issues for new and existing employees.
- Help maintain equipment inventory, including processing RMAs and ordering new equipment.
- Maintain physical presence at designated service locations and time for employees to pick up the user's computer, or deliver to the end-user. ...
Posted
4 days ago
Undisclosed
- Ensure data accuracy and completeness of the log description with supporting evidence/checks performed when logging or escalating tickets.
- Perform case follow-ups with relevant Support Teams until point of resolution.
- Performs warranty checks followed by issuance of Part Sales Work Authorization to End Users (i.e. the person that receives and ultimately uses the Services) daily based on incoming case request received by Service Desk/Engineers operation team. ...
Posted
23 days ago
Undisclosed
- We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.
- Realise your full potential at Hong Leong Bank by applying now.
Posted
23 days ago
MYR2,000 - MYR2,500 Per Month
- Monitor ticket queue and follow up on outstanding cases
- Provide status updates to customers and internal teams
- Escalate critical or overdue tickets when necessary ...
Posted
8 days ago
Undisclosed
- Familiarity with networking fundamentals (TCP/IP, LAN/WAN, Wi-Fi, DNS, DHCP).
- Basic knowledge of servers, virtualization, or cloud technologies is an advantage.
- Strong analytical and problem-solving skills. ...
Posted
24 days ago
Undisclosed
- Coordinate with principals to support and clarify product technical information requested by the sales team.
- Assists in raise complaint report to principal whenever PC product's quality related received from CS or sales team
- Handle complaint reporting to principals for PC product quality issues raised by Customer Service or the sales team. ...
Posted
4 days ago
Undisclosed
- Client Consultation: Collaborate with sales teams to understand client needs, requirements, and pain points. Participate in client meetings and presentations to gather information about their existing infrastructure and challenges.
- Solution Design: Design data center solutions that align with client requirements and business objectives. Create technical proposals and documentation detailing the proposed solutions.
- Technical Expertise: Serve as a subject matter expert on data center products, ...
Posted
8 days ago
MYR700 - MYR1,000 Per Month
- Document customer issues, resolutions, and escalate complex problems to senior technical staff.
- Help maintain internal knowledge bases and FAQs.
- Participate in testing new products and preparing setup documentation or guides. ...
Posted
10 days ago
MYR700 - MYR1,000 Per Month
- Document customer issues, resolutions, and escalate complex problems to senior technical staff.
- Help maintain internal knowledge bases and FAQs.
- Participate in testing new products and preparing setup documentation or guides. ...
Posted
10 days ago
Undisclosed
- Builds effective relationships with colleagues, clients, customers and business partners.
- Excellent analytical skills
- Developing Others – Builds the skills and competencies of others and guides appropriate behaviours. Creates opportunities for the development and growth of others. ...
Posted
15 days ago
Undisclosed
- Channel and escalate unresolved issues or complaints to relevant stakeholders or the next level of support in accordance with agreed procedures.
- Participate in ad hoc projects and initiatives as required.
- Proactively identify areas for service and process improvement and provide recommendations to the team leader. ...
Posted
21 days ago
Company Confidential
Undisclosed
Malaysia
- Experience working in a Managed Service Provider (MSP) environment is highly preferred.
- Familiarity with ITSM frameworks (ITIL) and ticketing platforms such as HaloITSM, ServiceNow, Autotask, Jira, or ManageEngine.
- Excellent leadership, communication, and stakeholder management skills. ...
Posted
16 days ago
MYR2,600 - MYR3,400 Per Month
- Monitor and maintain servers, network devices, backups, and IT infrastructure.
- Perform system updates, patch management, and routine maintenance activities.
- Install, configure, and support PCs, laptops, printers, and other IT equipment. ...
Posted
18 days ago
MYR2,800 - MYR3,400 Per Month
- Fresh graduate are encouraged to apply
- Min 2 years in IT Helpdesk
- Proficient in spreadsheets and word processing ...
Posted
18 days ago
Senior IT Technical Support Engineer (Mandarin Speaker) Senior IT Technical Support Engineer (Mandarin Speaker)
TNT Communications Sdn Bhd
MYR4,500 - MYR5,500 Per Month
- Exceptional customer service skills with the ability to empathize with customers and efficiently resolve issues.
- Effective communication skills, both verbal and written are necessary, with the ability to convey technical information to non-technical users in multiple languages.
- Keen interest in continual learning and professional development. ...
Posted
8 days ago
Assistant Manager, Aftersales Technical Support (Proton e.MAS) Assistant Manager, Aftersales Technical Support (Proton e.MAS)
Proton New Energy Technology Sdn Bhd
Undisclosed
- Support the development and implementation of effective technical reporting and communication processes to enhance information flow between PRO-NET and dealers.
- Address and provide technical assistance for retail customer concerns related to vehicle technical issues, where required.
- Manage inventory and conduct routine audits of special tools and workshop equipment, identifying gaps and recommending appropriate corrective actions. ...
Posted
a day ago
MYR2,800 - MYR3,400 Per Month
- Monitor system performance and ensure smooth day-to-day IT operations.
- Assist in basic network and server support under supervision.
- Log, track, and update all incidents and service requests in the ticketing system. ...
Posted
a month ago
MYR2,800 - MYR3,500 Per Month
- Manage user accounts, access permissions, and system configurations
- Troubleshoot and resolve IT issues, escalating complex cases when necessary
- Maintain accurate documentation of incidents, solutions, and system changes ...
Posted
a month ago
Undisclosed
- Expert on knowledge tools, client management tools and remote control software to help resolve at least 80% of chat & ticket online, without having to dispatch to service partners or desk side support technician.
- Needs to quickly diagnose triage issues and deliver a high level of customer satisfaction.
- Monitor queues for ticket misroutes, unresolved, or those requiring deep investigation. ...
Posted
5 days ago
Mettler-Toledo International, Inc
Undisclosed
- Log all phone calls in the Service Desk tool (ServiceNow).
- Ensure phone queue SLA are met.
- Take ownership and coordinate with other IT support teams for high-priority issues. ...
Posted
8 days ago
Undisclosed
- Opportunities for promotion
- Professional development
- Service Desk Analyst (L1/L2 Support) ...
Posted
22 days ago
MYR4,000 - MYR4,500 Per Month
- Documentation & Issuance: Create Requisition Orders (RO) / Purchase Requisitions (PR) and issue Purchase Orders (PO) to vendors (ensuring HQ IT Procurement is always CC’d).
- Vendor Coordination: Ensure all issued POs are successfully sent to and acknowledged by vendors.
- Data Tracking: Diligently track all PR/RO status updates in the designated SharePoint file until the final PO is issued. ...
Posted
11 days ago
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