Coordinate with external IT vendors for technical support, equipment repairs, maintenance, quotations, and service-related matters, while maintaining accurate IT asset records;
Maintain IT documentation and support system upgrades, improvement projects, and the resolution of critical IT incidents as required by Management.
Diploma or Degree in Information Technology, Computer Science, or a related field.
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Assist the Operation Lead in the daily management of the DC Operations and Periodic Preventive Maintenance Management ensuring 100% uptime of the DC critical M&E systems
Plan, coordinate Master Maintenance plan from Elect, Mech. Work with Site Lead to inform affected clients and to make changes if requested by clients
Work with all DC vendors/term contractors/equipment OEM on the scheduled maintenance to ensure that all planned maintenance is carried out
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Analyze and Strategize: Track critical sales metrics and translate raw data into actionable reports and insights to guide executive decision-making.
Cross-Functional Champion: Act as the key liaison between sales and other departments, ensuring all tools and workflows seamlessly align with global and regional standards.
The Experience: 4 to 5+ years of proven experience in Sales Operations, Sales Support, or Commercial Operations within a fast-paced B2B environment.
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