800+ It Support Jobs in Federal Territory - September 2026 - High Salaries

Showing 850 jobs results for "it support" in Federal Territory
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Bangsar South

  • Strong analytical and problem-solving skills
  • Able to work independently and effectively in a team environment
  • Posses Own transport ...
Posted
20 days ago

KL City

  • Oversee ticket logging, classification, prioritization, and triaging in tools such as ServiceNow.
  • Manage workload distribution, ensuring optimal utilization of team members.
  • Drive incident resolution and service request fulfilment, ensuring high customer satisfaction. ...
Posted
14 days ago

KL City

  • Provide basic troubleshooting support for desktops, laptops, printers, and other peripherals.
  • Support standard software applications and assist with installations or configurations or troubleshooting.
  • Assist users with hardware requests, ensuring the application submission process is completed. ...
Posted
7 days ago

KL City

Posted
a month ago

KL City

  • Diagnose, troubleshoot, and resolve hardware, software, and connectivity issues relating to Rapsodo products
  • Manage customer issues from initial enquiry through to resolution, including investigation, follow-up, escalation, and closure
  • Perform technical issue triage and identify the appropriate resolution path for customer cases ...
Posted
a month ago

KL City

  • Analyzes and resolves all application software or hardware incidents and requests from end-users
  • Ensures to log and tracks incidents and requests from identification through resolution stages
  • Follows up with reported complex incidents to ensure they are resolved, requests are filled, and the customer communication is complete ...
Posted
8 days ago

KL City

  • Monitor application performance, ensuring optimal functionality and uptime.
  • Coordinate with development teams to implement software updates, patches, and enhancements.
  • Frequent night activity may be needed for system update and maintenance activity ...
Posted
19 days ago

KL City

  • Ensure network availability, security, and reliability.
  • Configure and maintain network devices, including routers, switches, firewalls, wireless controllers, and access points.
  • Perform network optimization, performance tuning, and capacity planning. ...
Posted
19 days ago
  • Proactive, independent, and understanding of the pressures and demands of clients.
  • Experience in IT Network Operation capacity or/and a good understanding of the IT support operation is an advantage
  • Fresh graduate with good learning attitudes is encouraged to apply ...
Posted
20 days ago

Bangsar South

  • Ensure important support matters communicated through other channels are properly recorded and tracked through the Support Ticket module where necessary.
  • Troubleshoot system-related issues and guide clients on the correct use of the Gprop system.
  • Identify whether an issue relates to user operation, system configuration, data, hardware/integration or a technical/system problem, and escalate it to the appropriate internal team when necessary. ...
Posted
20 days ago

KL City

  • Install, maintain, and troubleshoot printers. Provide break/fix support as needed.
  • Oversee the disposal, redeployment, and reclamation of hardware assets.
  • Ensure all incoming equipment is properly tagged and entered the asset management system. ...
Posted
20 days ago

KL City

  • Product Application, Implementation & SOP Extension – Lead the deployment of ZW3D, ZWCAD, and related products for key accounts in Malaysia, including product onboarding, application training, and after-sales guidance. Coordinate with additional technical and R&D resources as needed to ensure successful implementation for local key accounts. And finally Enable to the Local Partner like Point 1.
  • Localization of Technical Resources – Adapt headquarters' standard technical resources to fit the specific characteristics of the Malaysia market, and develop local industry solutions, among other localization initiatives.
  • Marketing Event Support – Provide technical support for marketing and promotional campaigns for ZW3D, ZWCAD, and other products in Malaysia. This includes identifying product highlights and value points tailored to local market needs, and collaborating with the marketing department to produce promotional materials. ...
Posted
a month ago

KL City

  • Monitor service desk queues and ensure incidents are resolved within agreed service level targets.
  • Provide clear and professional communication to users regarding issue status, resolutions, and service updates.
  • Collaborate with cross-functional teams to support incident resolution and continuous service improvement initiatives. ...
Posted
12 days ago

KL City

  • Qualifications
  • Bachelor’s degree in Linguistics, Computer Science, or a related field.
  • • 1 to 3 years of working experience in networking or related IT support roles (e.g., service desk/support, IT helpdesk, or network support). ...
Posted
a month ago

KL City

Posted
a month ago

KL City

  • Communication Skills: Strong verbal and written communication with technical and non-technical stakeholders.
  • Technical Proficiency: IT infrastructure, service management tools, and IT best practices.
  • Leadership Qualities: Team mentoring, conflict resolution, coaching, and retention strategies. ...
Posted
20 days ago

KL City

  • Troubleshoot and support Microsoft 365 applications, endpoint devices, and workplace technologies.
  • Escalate complex incidents to local support teams or specialist groups, ensuring complete and accurate handovers.
  • Maintain high-quality ticket records that support reporting, analysis, and efficient downstream resolution. ...
Posted
20 days ago

KL City

Posted
20 days ago

KL City

  • Develop an understanding of key CLM objectives and align them with technical solutions
  • Work closely and integrate with the CTB (Change The Bank) team to engage in collaborative agile based development
  • Focus on the Service Transition phase of ITIL by driving adoption of the “Production Readiness / License to Operate” model ...
Posted
a month ago

KL City

  • Carry out a regular review of product performance / repair / returns data.
  • Updating daily and weekly status reports when required to supervisor or manager in a timely manner.
  • Capable to perform technical diagnosis fault findings. ...
Posted
a month ago

KL City

  • • Regional role based in Malaysia, supporting authorised distributors across APAC
  • About Micro-X:
  • Micro-X is an ASX-listed hi-tech company that pioneers cutting-edge products for global health and security markets. Our proprietary X-ray emitter technology, developed in-house, drives our mission to revolutionise the industry. With a fully vertically integrated design and production facility in Adelaide and a dynamic technical and commercial team based in Seattle, we are at the forefront of innovation. ...
Posted
a month ago

KL City

  • Employment : Permanent
  • Details :
  • This is a technical Global Service Desk role providing full-landscape support across Wintel, Active Directory, Azure/M365, and UTM networking. ...
Posted
7 days ago

KL City

  • Analyzing complex issues by reviewing product-specific logs and utilizing root cause analysis skills
  • Overseeing interdepartmental collaboration to help ensure prompt delivery of customer requests
  • Contributing to public-facing articles based on found issues in our software ...
Posted
25 days ago

KL City

  • Create support tickets in ITSM systems with clear and detailed description, assign with appropriate categorization and priority level
  • Collaborate with other team members to ensure timely and effective resolution of customer issues
  • Deliver quality customer services to members and other stakeholders ...
Posted
a month ago

KL City

  • *Role Overview*
  • The Service Desk Analyst – Level 1 provides first-line technical support to end users, ensuring timely resolution of IT issues in a fast-paced service environment. This role involves troubleshooting hardware and software problems, managing access rights, and delivering high-quality customer service across multiple communication channels.
  • *Key Responsibilities* ...
Posted
16 days ago

KL City

Posted
a month ago

KL City

  • Conduct root cause analysis (RCA) on recurring or complex technical issues and work with relevant internal teams to identify rectification and preventive solutions.
  • Review product performance, repair, return and service data to identify technical trends, recurring issues and areas for improvement.
  • Prepare regular technical support, issue-tracking and product performance reports for management review. ...
Posted
14 days ago

KL City

  • Troubleshoot server and database issues to minimize downtime and operational impact.
  • Monitor system performance and proactively identify potential issues.
  • Implement and maintain system security controls to protect IT infrastructure and company data. ...
Posted
19 days ago

KL City

  • · Excellent Oral and Written Communication skills
  • · Hands on Experience on resolving customer issues related to the infrastructure
  • · Assist with support of network connectivity, PCs, and VPN connectivity ...
Posted
a month ago

KL City

  • Act as the primary escalation point for complex, sensitive, or high-impact incidents.
  • Coordinate with support teams and stakeholders to facilitate timely issue resolution.
  • Coach, mentor, and develop Service Desk Analysts to build capability, consistency, and service excellence. ...
Posted
a month ago