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800+ It Support Jobs in Federal Territory - September 2026 - High Salaries
Showing 846 jobs results for
"it support"
in Federal Territory
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MYR2,000 - MYR5,000 Per Month
KL City
- Configure payment methods, order types, receipt settings and other POS features.
- Support the setup of online ordering, QR ordering, kiosks and payment integrations where required.
- Perform remote installation, configuration and testing of POS systems. ...
Posted
11 days ago
MYR3,000 - MYR3,200 Per Month
KL City
- Remotely connected to customer workstations or servers to troubleshoot software-related issues.
- Accountable for meeting individual KPIs and team goals and following procedures.
- Perform data migration works and conduct product training to end user, when necessary. ...
Posted
21 days ago
Undisclosed
KL City
- Utilize diagnostic tools and logs to identify root causes of issues and implement effective solutions.
- System Maintenance & Updates:
- Monitor application performance, ensuring optimal functionality and uptime. ...
Posted
a month ago
Undisclosed
KL City
- Analyzing complex issues by reviewing product-specific logs and utilizing root cause analysis skills
- Overseeing interdepartmental collaboration to help ensure prompt delivery of customer requests
- Contributing to public-facing articles based on found issues in our software ...
Posted
16 hours ago
Undisclosed
KL City
- Experience working in healthcare or other regulated environments, with an understanding of data privacy and security best practices, is beneficial.
- Relevant technical certifications or a diploma/degree in Information Technology, Computer Science, or a related field is preferred.
- Ability to work on-site in WP. Kuala Lumpur, manage multiple service requests, and communicate clearly in written and spoken English. ...
Posted
17 hours ago
MYR3,500 - MYR4,507 Per Month
KL City
- Perform initial issue investigation, identify root cause, and escalate to the relevant internal teams when required.
- Support incident response for urgent production issues, including issue reporting, coordination, follow-up, and status updates.
- Assist in preparing incident summaries, RCA findings, SOPs, FAQs, and troubleshooting guides. ...
Posted
5 days ago
Undisclosed
KL City
- Operate information technology production services in alignment with established protocols and service level agreements.
- Collaborate with colleagues to maintain and improve operational efficiency.
- Expert proficiency in IT Troubleshooting. ...
Posted
9 days ago
Undisclosed
KL City
- Other desired certifications / preferred skills other qualifications:
- Microsoft Azure certifications (AZ-104, AZ-305, or equivalent) orMicrosoft 365 certifications (MD-102, MS-102, or equivalent) orNetworking certifications (CCNA or equivalent)
- Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our Privacy Notice.
Posted
8 days ago
Undisclosed
KL City
- Gather problem logs or DB logs then escalating to the right team/individuals.
- Gather data from logs or DB for reporting or statistic analytic.
- Working closely with Site Reliability Engineer (“SRE”) and Quality Assurance (“QA”) team. ...
Posted
12 days ago
MYR9,000 - MYR10,999 Per Month
KL City
- Asking relevant questions to resolve typically known problems within required timescales
- Ensure appropriate documentation of the interaction with the customer in the prescribed format
- Ability to communicate clearly and able to provide guidance by giving instruction when performing troubleshooting to identify or resolve the technical issues remotely. ...
Posted
5 days ago
Undisclosed
KL City
- Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.
- Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.
- Ensures highest standard of service delivery to our customers. ...
Posted
3 days ago
Rosemallow Technologies Pvt Ltd
Undisclosed
KL City
- Site Safety & Equipment Integrity: Execute on-site safety risk assessments prior to intervention, strictly complying with machinery safety standards, Lockout/Tagout (LOTO) procedures, and client site protocols.
- Technical Reporting: Deliver clear, detailed service intervention logs, failure analysis reports, and customer feedback summaries to both local service management and regional headquarters.
Posted
17 days ago
Undisclosed
KL City
- Serving as the first point of contact for customers seeking technical assistance over the phone Chat or email.
- Performing remote troubleshooting through diagnostic techniques and pertinent questions
- Walk the customer through the problem-solving process. ...
Posted
14 hours ago
MYR2,400 - MYR2,400 Per Month
KL City
- Perform initial troubleshooting and diagnosis.
- Provide step-by-step guidance to users where applicable.
- Ensure proper ticket categorisation, prioritisation and assignment. ...
Posted
7 days ago
MYR3,000 - MYR3,500 Per Month
KL City
- Install, configure, maintain, and troubleshoot computer systems and software.
- Provide technical support for Windows OS, Microsoft Office, email, user accounts, and common business applications.
- Troubleshoot basic network connectivity issues involving Wi-Fi, LAN, IP, DNS, and routers. ...
Posted
13 days ago
Undisclosed
KL City
- Strong communication and interpersonal skills, with the ability to explain technical information clearly to non-technical users.
- Experience working in healthcare or other regulated environments and familiarity with data privacy and security best practices are beneficial.
- Organizational skills and attention to detail, with the ability to document issues and resolutions accurately. ...
Posted
8 days ago
Undisclosed
KL City
- Monthly lifestyle allowance via TNG eWallet
- Long-term rewards for your contributions
- Mobile and broadband reimbursement ...
Posted
12 days ago
Undisclosed
KL City
- Own the relationship and communication with clients throughout the course of a support query, providing periodic status updates.
- Identify potential bugs in solutions and escalate issues to relevant internal teams for additional debugging.
- Flag and notify potential high-impact infrastructure issues to internal teams. ...
Posted
12 days ago
Undisclosed
KL City
- Perform basic O&M by monitoring systems remotely and basic warranty work
- Track complex technical problems and coordinate with internal teams (technical and R&D teams) to efficiently deliver high-quality solutions to customers’ issues
- Continuously develop knowledge of all relevant products and services ...
Posted
15 hours ago
Undisclosed
KL City
- Uphold safety, compliance, and quality standards in all technical interventions.
- Drive standardization of troubleshooting guides, tools, and processes across APAC.
- Build and expand the knowledge base to capture field learnings and best practices. ...
Posted
13 days ago
Undisclosed
KL City
- Routinely builds knowledge of SAS and specialized technical and business domain knowledge. Applies expertise to interpret documentation, to suggest appropriate software features, SAS procedures, products, and/or solutions, and to troubleshoot, diagnose and resolve complex business domain and/or technical problems and business critical issues that involve multiple areas of the SAS system.
- Keeps abreast of other vendors’ products. Advises users how SAS software offerings compete, and/or how to most effectively use SAS in conjunction with the vendors’ products. Contacts vendors to report problems and obtain information.
- Stakeholder in the product lifecycle with other groups/divisions, including Research and Development, to improve the quality and design of future software releases and influence product direction based on knowledge of domain and software knowledge, and customer feedback. Acts as an advocate for the customer. ...
Posted
12 days ago
Undisclosed
KL City
- Diagnose, troubleshoot, and resolve hardware, software, and connectivity issues relating to Rapsodo products
- Manage customer issues from initial enquiry through to resolution, including investigation, follow-up, escalation, and closure
- Perform technical issue triage and identify the appropriate resolution path for customer cases ...
Posted
20 days ago
MYR2,000 - MYR2,800 Per Month
Bangsar South
- Strong analytical and problem-solving skills
- Able to work independently and effectively in a team environment
- Posses Own transport ...
Posted
12 days ago
Undisclosed
KL City
- Product Application, Implementation & SOP Extension – Lead the deployment of ZW3D, ZWCAD, and related products for key accounts in Malaysia, including product onboarding, application training, and after-sales guidance. Coordinate with additional technical and R&D resources as needed to ensure successful implementation for local key accounts. And finally Enable to the Local Partner like Point 1.
- Localization of Technical Resources – Adapt headquarters' standard technical resources to fit the specific characteristics of the Malaysia market, and develop local industry solutions, among other localization initiatives.
- Marketing Event Support – Provide technical support for marketing and promotional campaigns for ZW3D, ZWCAD, and other products in Malaysia. This includes identifying product highlights and value points tailored to local market needs, and collaborating with the marketing department to produce promotional materials. ...
Posted
21 days ago
Undisclosed
KL City
- Qualifications
- Bachelor’s degree in Linguistics, Computer Science, or a related field.
- • 1 to 3 years of working experience in networking or related IT support roles (e.g., service desk/support, IT helpdesk, or network support). ...
Posted
21 days ago
CONTINENTAL PLATFORM (M) SDN BHD
MYR700 - MYR900 Per Month
KL City
- Responsibilities:
- · Support the technical team in answering customer and sales team queries.
- · Assist in identifying and solving basic equipment or lubrication-related issues. ...
Posted
5 days ago
MYR2,000 - MYR4,000 Per Month
- Online and manual data verification
- Check whether data entered through the online system is correct.
- Check manually entered data for completeness and accuracy. ...
Posted
4 days ago
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