We're building an AI-first telco for the future—connecting people, businesses and communities through trusted networks, intelligent digital services and next-generation technology.
Conduct risk assessments and partner with internal teams (such as Real Estate/ADRS) and regional leaders to resolve project roadblocks and maintain standard compliance.
Customer & Stakeholder Alignment: Lead high-level technical consultations with client-side enterprise architects and executives to justify system architecture choices, secure engineering sign-offs, and define data-utilization paradigms.
Act as the trusted technical advisor presenting technical designs, risk mitigation plans, and change requests clearly to government project management offices (PMOs) and technical auditors.
Collaborate proactively and transparently with internal stakeholders (Operations, Customer Experience, Training, etc) to optimize the customer experience.
Design and conduct functional and performance tests, troubleshoot integration issues, and refine prototypes to support laboratory experiments, field trials and demonstrations.
Championing Workday-based solutions to address customer problems; Conducting solutions presentation together with implementation partners to customers and their internal teams. This may involve various formats/viewpoints, such as process flows, context diagrams, functional/technical descriptions and recordings and functional demonstrations