Lead the handover of new analytics solutions from project teams into operational support. Validate user documentation, operational routines (such as data loads and period-end schedules) and knowledge transfer before assuming ownership.
Safeguard performance, availability and reliability of dashboards, reports and analytics applications. Supervise minor enhancements and partner with development teams to resolve bugs and implement updates without redefining users.
Serve as the liaison between business users and technical teams. Surface pain points, manage expectations, communicate outages and changes, and report on support outcomes to leadership and partners to maintain trust and satisfaction.
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Business Management & Strategy Execution: Lead strategic planning and execution initiatives across the Bank and Securities platforms, driving alignment, governance, and delivery of key business objectives and transformational programs.
Risk Management & Governance: Ensure all business frameworks, operating models, and change initiatives comply with internal policies, regulatory requirements, and industry standards, including the development and maintenance of relevant policies, procedures, and governance documentation.
Operational Excellence & Digital Transformation: Champion the adoption of AI, Copilot, and other emerging technologies to enhance operational efficiency, automate processes, improve decision-making, and deliver scalable business solutions across the platform.
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End-to-End Campaign Leadership: Lead the full life cycle of public relations campaigns, media relations, and events, from project planning and budgeting to final execution.
Communications & Content Strategy: Drive media outreach, press releases, influencer engagement, and high-quality content development to support comprehensive communication strategies.
Performance Analysis: Monitor campaign metrics, generate post-campaign reports, and provide data-driven insights to optimise future performance.
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Assist in business requirement analysis, preparation of user requirement specifications, as well as testing and deployment for new rollouts or enhancements to existing solutions.
Provide first-level support for service requests from country users, including issue investigation and escalation to CSSC for SalesPlus , mCollector, DMS, POP6-related matters.
Deliver daily operational support, including troubleshooting and application installation on mobile devices.
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We are partnering with a globally recognised leader in crisis and risk management, trusted by Fortune 500 companies, international NGOs, government agencies, and leading organisations worldwide. With an end-to-end suite of solutions spanning travel risk management, critical event management, risk intelligence & analysis, global security assistance, mass notification, and medical evacuation, the business operates at the intersection of technology, intelligence, and on-the-ground operational expertise. Due to rapid expansion plans across APAC, they are now looking for a commercially driven Business Development professional to join the APAC team.
Responsibilities
Reporting to the Senior Director, this is a high-impact, new business focused role responsible for driving new logo acquisition and revenue growth across Singapore and the broader APAC region. You will identify, qualify, and develop enterprise-level opportunities across a diverse range of target sectors including corporate, insurance, healthcare, government, travel, and security, building and managing a strong pipeline through proactive outreach and strategic territory planning. The role involves leading the full commercial cycle from initial engagement and solution design through to client presentations, commercial negotiations, and contract closure.
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Experience working with Data-Center Infrastructure system knowledge, with deep understanding of block diagrams with ST solutions and components.
Proven track record of success in business development within the semiconductor industry, specifically in power products, with a minimum of 5-10 years experience of Sales or Marketing. Strong understanding of power management semiconductor ICs, Digital Controller, SPS, DC/DC converters, HVDC power architectures and technologies of Data-Center related.
Utilize resources to execute ST strategy for the broad line of ST solutions. Need to closely work with cross region organizations for the collaborated results.
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Leads solutions and projects including designing, implementing, and supporting network solutions involving, but not limited to Routing & Switching, SD WAN, Firewalls, secure Internet Gateway, LAN/WLAN, SASE and automations technologies.
Collaborate with server and application teams in troubleshooting to identify root cause and for the completion of network security initiatives.
Support major incidents or changes when there is escalation from operation team, working with the related stakeholders and takes corrective/preventive actions.
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