Facilitate team knowledge: Provide regular updates and training to ensure the team is well-informed of hotel offerings, services, and local attractions
Delight our guests: Welcome guests, respond to inquiries, and resolve concerns promptly to uphold service standards
Inspire and develop the team: Supervise and support front office team members, monitor performance, provide coaching, and foster a positive and productive work environment
...
Financial Reporting & Analysis: Prepare, review, and analyze monthly P&L by channel, as well as monthly manufacturing reports (including margin overheads and production variances).
New Product Development (NPD): Perform P&L simulations and financial modeling for prospective product launches.
Taxation & Compliance: Support the Finance Manager in gathering and compiling data for Transfer Pricing documentation.
...
Perform ETL (Extract, Transform and Load) activities to extract data from various sources, transform and validate data, and load it into the relevant systems or databases to support data integration, reporting, and business requirements.
Responsible for the operations, maintenance, user access management, change request, enhancements of the company’s ICT systems and applications.
Monitor and manage vendor resolution of incidents and problems, including prioritization and escalation to appropriate groups when appropriate interrupted manner.
...
Monitor and manage vendor resolution of incidents and problems, including prioritization and escalation to appropriate groups when appropriate interrupted manner.
Monitor all operations within functions area are conducted and appropriate actions are taken to avoid future incidents.
Manage PR/PO request for new IT application procurement.
...