Establish clear platform boundaries, service contracts, extension points and reference patterns so customer deployments strengthen the core product rather than create one-off implementations.
Develop financial models, pricing structures, and commercial analysis by evaluating historical data, market trends, cost drivers, and client requirements to ensure competitive and sustainable pricing
Analyze customer financial profiles and creditworthiness, identify related risk exposures across various industries, and recommend appropriate credit limits with supporting justifications for management approval while ensuring accurate updates in the credit system.
Monitor maintenance performance using the Computerized Maintenance Management System (CMMS), analyze equipment trends, and maintain accurate maintenance records and documentation.
Manage, mitigate and resolve ground issues that may arise between contractors and users, document all incidents, and work with DSTA-Procurement to execute Liquidated Damages (LDs) and contract terminations where necessary