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Michael Page Hiring! Full Time Order Management Executive (Night Shift) in Selangor - Ricebowl

Order Management Executive (Night Shift)

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Working Location

  • Shah Alam Selangor Malaysia

Job Description

Responsibilities

  • MNC Exposure
  • Hybrid working environment

About Our Client

A global leader in advanced technologies and solutions, supporting customers across a range of highly regulated and mission-critical industries worldwide.

Job Description

  • Process and manage customer orders accurately and promptly.
  • Coordinate with internal teams to ensure timely delivery of orders.
  • Monitor order status and resolve any discrepancies or delays.
  • Update and maintain order management systems for accurate record-keeping.
  • Communicate with customers regarding order updates and inquiries.
  • Work with the procurement team to manage inventory levels effectively.
  • Generate and analyse reports related to order management and delivery performance.
  • Ensure compliance with company policies and industry regulations in all processes.

The Successful Applicant

A Successful Order Management Professional Should Have

  • Experience in order management or a related field in supply chain or customer service.
  • Strong attention to detail and organisational skills.
  • Familiarity with order processing systems and software.
  • Good communication skills to liaise with internal teams and customers.
  • Ability to work as a team during night shifts (8pm-5am Malaysia time) with 3 days office 2 days working from home a week, Monday to Friday.
  • Problem-solving skills to address any order-related issues efficiently.
  • Additional advantage: SAP

What's on Offer

  • Collaborative and forward-thinking work culture
  • Career growth within a multinational organisation
  • Hybrid working arrangements

If this role matches your expertise in customer service, we encourage you to apply.

Quote job ref: JN-*************

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