Work effectively and efficiently with internal IT team (e.g., ERP, MES, PMO, SYS, BISO, ITGA) and external party (e.g. vendors, consultant, suppliers) to ensure seamless support to management & users on IT Infrastructure matters.
To provide strategic leadership and operational management for infrastructure services and end user computing (EUC) services.
To be responsible for the development of network Infrastructure services and to assist in the development of a network strategy and associate policies and plans.
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Deploy and maintain products in the customer's system landscape.
Propose solutions regarding the customer operational issues and tune/configure products and related key software component as Operating System, Databases, application and web servers.
Define and lead performance scalability and testing projects and configurate integration components such as LDAP, SAML, databases, middleware etc.
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App-to-Infra Alignment: Collaborate with developers to ensure Java-based applications are optimized and secured for containerized environments (Kubernetes/Docker).
Hybrid Modernization: Design secure integration between modern cloud-native stacks and legacy on-prem core banking systems while ensuring network segmentation, data protection, and regulatory compliance.
Platform Resilience & Compliance: Ensure platform architecture supports high availability, disaster recovery, observability, auditability, and compliance with banking and security standards.
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POC & demonstrations by lead and validate complex Proof of Concepts (POC), technical demonstrations, and site surveys to ensure solutions align with customer requirements and business objectives.
Vendor compliance, manage the team’s vendor certification roadmap to ensure the organization maintains necessary partner statuses and meets all technical requirement thresholds.
Business growth by collaborating with product team to design marketing programs and involves in meeting and quarterly sales quotas like QBR through technical leadership.
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Deliver Technical Proof Points: Create and deliver technical proof points through technical accelerators to demonstrate the value of IBM products and solutions.
Collaborate with Clients: Work closely with clients to understand their needs, provide technical expertise, and drive adoption and expansion of IBM Automation products.
Technical Solution Design: Experience with designing viable client solutions by leveraging current product capabilities, including creating technical proof points through technical accelerators such as demonstrations, POTs, POCs, Workshops, Solution Design, and MVPs.
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Ability to perform z/OS System Programming for project implementation and resolution of System Z related problems.
Ability to train and guide junior on z/OS System Programming and z/OS Operation.
Solid understanding of z/OS services structure, JES concepts, Sysplex configuration, Unix System Services, Comm Server (VTAM, TCP/IP, System Catalog structures, and IODF/HCD).
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