2,600+ It Helpdesk Jobs - July 2026 - High Salaries
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"it helpdesk"
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RIFHAN TEKNOLOGI SDN. BHD.
Undisclosed
- untuk membantu mengekalkan dokumentasi prosedur pentadbiran sistem dengan merujuk kepada itil
- untuk membantu dalam menentukan komunikasi peristiwa sistem dan rangkaian dan analisis punca selepas penyelesaian
- untuk membantu mendiagnosis dan menyelesaikan kegagalan pelayan, os, rangkaian dan lain-lain serta melibatkan pakar dalaman dan vendor di kawasan masing-masing seperti yang diperlukan ...
Posted
25 days ago
Undisclosed
Kawasan Sekitar Kuala Lumpur
- Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.
- Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.
- Ensures highest standard of service delivery to our customers. ...
Posted
25 days ago
OPUS IT SERVICES PTE LTD
Undisclosed
KL City
- Oversee ticket logging, classification, prioritization, and triaging in tools such as ServiceNow.
- Manage workload distribution, ensuring optimal utilization of team members.
- Drive incident resolution and service request fulfilment, ensuring high customer satisfaction. ...
Posted
a month ago
Undisclosed
Singapore
- Collaborate effectively with team members across different tiers (Tier 1, 2, 3) and internal stakeholders.
- Continuously learn and adapt to new technologies and customer requirements in a dynamic environment.
- Bachelor’s degree in any fields. ...
Posted
10 days ago
Undisclosed
KL City
- Collaborate effectively with team members across different tiers (Tier 1, 2, 3) and internal stakeholders.
- Continuously learn and adapt to new technologies and customer requirements in a dynamic environment.
- Bachelor’s degree in any fields. ...
Posted
10 days ago
Undisclosed
KL City
- Bachelor’s degree in Information Technology or a related field. Equivalent years of experience in a similar industry may be considered.
- One year of related experience preferred.
- Strong written and oral communication skills. ...
Posted
a month ago
Two95 International Inc.
Undisclosed
- Experience providing technical support via phone, email, and remote support tools
- Hands-on experience troubleshooting hardware, software, network, and VPN connectivity issues
- Knowledge of Active Directory user administration and desktop engineering ...
Posted
22 days ago
Undisclosed
KL City
- Ensure adherence to SLA/OLA targets, including response and resolution timelines.
- Perform ticket triaging, routing, and escalation to L2/L3 teams where required.
- Follow up with users to ensure issue resolution and customer satisfaction. ...
Posted
22 days ago
Undisclosed
Malaysia
- Lead and develop the service desk team, acting as the primary escalation point
- Workplace Engineering & Security
- Own and standardize global workplace platforms covering identity, endpoint, and device lifecycle management ...
Posted
a month ago
Undisclosed
KL City
- Guide users through step-by-step resolution processes with clarity and professionalism.
- Escalate complex or unresolved issues to relevant second-level support teams in a timely manner.
- Provide accurate and up-to-date information on IT products, services, and policies. ...
Posted
22 days ago
Undisclosed
- Create, manage and contribute to technical support guides and supporting troubleshooting documentation as needed.
- Qualifications
- Solid knowledge and technical skills in computer science, electronics, telecommunications, or information systems. ...
Posted
a month ago
Rifhan Teknologi Sdn. Bhd.
Undisclosed
- untuk membantu mengekalkan dokumentasi prosedur pentadbiran sistem dengan merujuk kepada itil
- untuk membantu dalam menentukan komunikasi peristiwa sistem dan rangkaian dan analisis punca selepas penyelesaian
- untuk membantu mendiagnosis dan menyelesaikan kegagalan pelayan, os, rangkaian dan lain-lain serta melibatkan pakar dalaman dan vendor di kawasan masing-masing seperti yang diperlukan ...
Posted
a month ago
FGE Control (M) Sdn Bhd
FGE CONTROL (M) SDN BHD
SGD3,000 - SGD3,000 每月
Singapore
- Rotating standby
- Provides first-line remote technical support to customers by resolving a wide range of issues within a modality, leveraging technical expertise and troubleshooting skills to deliver effective solutions with a focus on customer satisfaction.
- Receives, registers, and prioritizes customer service requests across various communication channels, ensuring all critical information is documented in the service management system for efficient problem resolution and follow-up. ...
Posted
12 days ago
SGD3,400 - SGD3,400 每月
Singapore
- Working Hours: 5.25 days (Mon - Fri, 8.30am - 5.00pm; Alternative Sat, 8.30am – 1.00pm)
- Salary Package: Basic salary up to $4,000 + AWS + Variable Bonus
- Duration: Permanent Role ...
Posted
a month ago
SGD3,000 - SGD3,000 每月
Singapore
- Furthermore, the specialist is committed to enhancing user awareness of IT-related issues and promoting the appropriate utilisation of IT services and resources.
- Responsibilities
- Key duties and responsibilities are not limited to those listed below: ...
Posted
a month ago
OPUS IT Services Pte Ltd
SGD2,400 - SGD2,600 每月
Islandwide (Singapore)
- Location: West side, Ang Mo Kio (roving)Scope of services
- • Perform Asset Management of Infrastructure and Computing Devices
- • Provide computer support services (Troubleshooting, patching, configuration, testing and maintenance) for any supported software and hardware. ...
Posted
13 days ago
RECRUIT EXPERT PTE. LTD.
SGD3,000 - SGD3,000 每月
Singapore
- Higher Nitec and above
- Fresh graduates are encouraged to apply.
- Prior exposure to networking or cybersecurity solution deployment will be an advantage. ...
Posted
18 days ago
Undisclosed
KL City
- .Ensure adherence to SLA/OLA targets, including response and resolution timelines
- .Perform ticket triaging, routing, and escalation to L2/L3 teams where required
- .Follow up with users to ensure issue resolution and customer satisfaction ...
Posted
a month ago
SGD2,500 - SGD2,500 每月
Singapore
- Deliver training sessions and product demonstrations to end users or clients.
- Handle internal product servicing and support training initiatives.
- Diploma in Electrical/Electronic Engineering, Information Technology, or a related field. ...
Posted
a month ago
SGD2,500 - SGD2,500 每月
Singapore
- Relevant technical certification
- Basic technical knowledge on tooling and vehicle maintenance
- Computer literate to navigate inventory system and Microsoft Office suite required on the job ...
Posted
a month ago
SGD2,500 - SGD2,500 每月
Singapore
- Troubleshoot and resolve basic IT issues within agreed Service Level Agreements (SLAs).
- Escalate complex or unresolved issues to Level 2 or relevant support teams.
- We are looking for a proactive and customer-focused Level 1 IT Support / Service Desk Analyst to join our IT support team. This role is ideal for fresh graduates or candidates with up to 1 year of experience who are passionate about technology and helping users resolve IT issues efficiently. ...
Posted
a month ago
Undisclosed
KL City
- Business awareness Clear understanding of the customer's business environment, priorities, and service expectations to ensure the delivery of high-quality and value-driven support. Aligns IT actions with business impact, enabling proactive and customer-centric service.
- Process Follows and suggests improvements for established service desk processes and tools to ensure consistent and efficient support delivery. Understands the extreme importance of accurately recording all relevant information and actions on the tickets, and any other relevant actions or tasks performed by the role holder on a daily basis. Avoids ticket duplication, promotes knowledge sharing, aligns with account procedures and security policies to maintain service quality.
- Problem solving Takes ownership of understanding and resolving customer issues within required timescales by actively listening and asking relevant questions. Escalates complex issues appropriately, ensuring timely resolution while continuously developing technical knowledge and diagnostic skills for evolving support scenarios. ...
Posted
13 days ago
Undisclosed
Singapore
- Intune Knowledge
- TeamViewer Knowledge
- Excellent communication skills ...
Posted
a month ago
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