2,700+ It Helpdesk Jobs - June 2026 - High Salaries
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"it helpdesk"
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Undisclosed
Singapore
- Participate in duty rotations among team members.
- Perform root cause analysis (RCA) and contribute to problem resolution.
- Drive continuous improvement initiatives and automate recurring operational tasks. ...
Posted
7 days ago
Undisclosed
Singapore
- Act as escalation point for critical production issues, ensuring timely resolution.
- Perform deep log analysis and data validation to trace issues and detect anomalies.
- Investigate financial and reconciliation discrepancies with technical root causes. ...
Posted
17 days ago
Undisclosed
Singapore
- Act as escalation point for critical production issues, ensuring timely resolution.
- Perform deep log analysis and data validation to trace issues and detect anomalies.
- Investigate financial and reconciliation discrepancies with technical root causes. ...
Posted
17 days ago
Undisclosed
KL City
- We are seeking a proactive and customer-focused Service Desk Agent with 2–3 years of experience to provide first-level IT support. The role involves handling incidents, service requests, and ensuring timely resolution while delivering high-quality customer experience in line with organizational SLAs and processes.
- Key Responsibilities
- Act as the first point of contact (L1 support) for all IT-related incidents and service requests via calls, emails, chat, or ticketing tools. ...
Posted
17 days ago
SGD3,700 - SGD3,700 Per Month
Singapore
- To review and maintain quality assurance processes, in-process till finished product and installation quality control.
- To review and make improvement to product designs, process flows and QA/QC procedures, upkeep all quality manuals and SOPs, including reviewing productivity and efficiency of line and production of design and cutting drawings.
- To review periodically with the QC/QA engineer of the OEM to ensure that production are complying with the company quality standard. ...
Posted
7 days ago
LUXOFT INFORMATION TECHNOLOGY (SINGAPORE) PTE. LTD.
SGD4,000 - SGD4,000 Per Month
Singapore
- • 1-3 years of experience in L2 Technical Support• Provide L2 support for internal applications and handle production issues in a 24x7 support environment.• Work on automation of repetitive tasks and contribute to process improvement initiatives.• Participate in team rotation-based support model.• Good working knowledge of Unix, SQL, Python, OpenShift, CI/CD pipeline tools• Exposure to application monitoring, incident management, and production support processes is preferred.
- Nice-to-Have Skills Description:• Experience with Murex system• Devops (CI/CD) pipeline knowledge• JAVA knowledge to write on code level or developer / support level• Demonstrate ownership and responsibility in all assignments• Good communication skills
Posted
7 days ago
Undisclosed
Singapore
- Provide onsite support at the client's premises, remote support by phone & email, and standby support. Handling clients/ end-users ' IT-related requests.
- Troubleshoot hardware & software issues.
- User profile administration. ...
Posted
8 days ago
Undisclosed
KL City
- Communicate technical concepts clearly to non-technical users, both verbally and in writing.
- Maintain accurate records in IT systems, including hardware inventory, patch management, ticketing, and documentation.
- Contribute to global initiatives for standardization and automation of account setup, laptop deployment, and patching/policy compliance. ...
Posted
8 days ago
MYR4,000 - MYR5,000 Per Month
KL City
- Escalation and follow-up to next level support whenever required and make sure that agreed SLAs are met for all escalated issues.
- Understanding of CSAT tools, follow-up with user for survey and ensure defined KPIs for CSAT are met.
- Understanding of SLA, prioritization, incident management and critical incident management process. ...
Posted
8 days ago
Undisclosed
KL City
- Monitor team performance metrics (e.g., SLA adherence, ticket resolution times, customer satisfaction) and implement corrective actions as needed.
- Technical Support Oversight:
- Troubleshoot and resolve complex technical issues related to content management systems, network configurations, printers, and SaaS platforms. ...
Posted
8 days ago
Undisclosed
Singapore
- Log, validate, and diagnose customer technical issues across a range of products and applications used at customer sites.
- Troubleshoot and resolve issues through effective information gathering, analysis, and problem investigation.
- Provide timely solutions or escalate incidents to the appropriate resolution teams when required. ...
Posted
8 days ago
SGD1,200 - SGD1,500 Per Month
Singapore
- To develop and maintain comprehensive documentations on installation, deployment, and inventory checklists.
- Manage hardware inventory and software licensing allocations including asset check-in, asset check-out, asset disposal, asset tagging, asset naming and asset registration in Asset Management System.
- Perform annual asset verification exercise. ...
Posted
17 days ago
Undisclosed
Singapore
- • Provide day-to-day L2 support for internally developed end-user applications and ensure system availability.
- • Support system issues in a 24x7 operational environment as per support model.
- • Participate in duty rotations among team members. ...
Posted
8 days ago
Undisclosed
Petaling
- Maintain accurate and complete log descriptions, ensuring supporting evidence and checks are recorded during logging or escalation.
- Follow up with relevant support teams until resolution.
- Perform warranty checks and issue part sales work authorizations to end users daily, based on incoming case requests. ...
Posted
17 days ago
TECHELM SERVICES PTE. LTD.
SGD2,500 - SGD2,500 Per Month
Singapore
- Escalate unresolved incidents and complex technical issues to relevant support teams in accordance with escalation procedures
- Monitor incident progress and follow up to ensure timely resolution
- Maintain accurate ticket records, operational logs and shift handover documentation ...
Posted
16 days ago
Undisclosed
Changi
- Role Type- Permanent
- Exp- 1+ Year
- Skills- Service Desk, FTP, SFTP, Migration, Networking ...
Posted
17 days ago
HKD17,000 - HKD21,000 Per Month
Lai Chi Kok
- Support and administer tablets, smartphones and other mobile devices
- Assist in administering the company CRM platform (e.g. HubSpot) — account provisioning, permission management, data hygiene and end-user support
- Enforce information security policies, monitor network security, prevent cyber attacks and safeguard company data and systems ...
Posted
2 days ago
Undisclosed
KL City
- Support and troubleshoot desktop Technology and application like Microsoft Office
- General concept for reporting, dashboard
- With proactive communication with senior executive with quick resolution and follow up plan ...
Posted
23 days ago
SGD2,300 - SGD2,300 Per Month
Singapore
- Accurately log, categorize, and prioritize incidents and service requests within the ITSM system
- Monitor support queues and proactively manage workload to prevent SLA breaches
- Escalate complex cases to relevant resolver teams, vendors, or onsite support when required ...
Posted
8 days ago
SGD3,000 - SGD3,000 Per Month
Singapore
- Handling new user onboarding (documentation preparation, orientation/NDA, coordinating ID badges with security and hiring manager)
- Supporting mobile users (port-in/out, device orders, repairs, upgrades, eSIM)
- Managing telco changes or contract renewals(MSA), including migration project coordination ...
Posted
9 days ago
SGD2,500 - SGD2,500 Per Month
Singapore
- · Perform routine maintenance and updates for Microsoft systems including Windows OS, Microsoft Teams, and Active Directory.
- · Manage user accounts, group policies, and permissions within Microsoft environments.
- · Administer and maintain the organization’s VoIP or phone system, including setup, troubleshooting, and vendor coordination. ...
Posted
17 days ago
SGD3,000 - SGD3,000 Per Month
Singapore
- Conduct in-house proof of concept, research, and testing to validate new technologies and solutions
- Apply Systems Development Life Cycle (SDLC) methodology to manage software development and deployment processes effectively
- Deliver support and engineering services to troubleshoot and resolve IT infrastructure issues promptly ...
Posted
17 days ago
Undisclosed
WFH
Singapore
- Additional APAC languages (Mandarin, Japanese, Korean).
- Technical Deep Dive (60 min) – Live debugging with Engineering
- Value Talk / Culture Fit (30 min) ...
Posted
9 days ago
SGD5,500 - SGD5,500 Per Month
Singapore
- Support endpoint and identity management through Microsoft Intune and Entra ID (Azure AD), including device enrolment, compliance policies, and conditional access.
- Provide support for business-critical financial applications and market data tools such as Broadridge and Bloomberg, coordinating with vendors where needed.
- Troubleshoot hardware, software, network connectivity, printing, and audio/visual issues, escalating to the appropriate internal team or external MSP/vendor when required. ...
Posted
17 days ago
SGD3,000 - SGD3,000 Per Month
Singapore
- Escalate complex incidents to appropriate internal or external support teams and track issues through to resolution.
- Liaise with vendors and service providers to ensure timely resolution of technical issues.
- Install, configure, maintain, and troubleshoot PCs, peripherals, and IT equipment. ...
Posted
17 days ago
Undisclosed
WFH
United States
- The IT Support Engineer is a highly technical, escalation-focused role responsible for resolving complex infrastructure, security, and platform issues across multiple client environments. This role serves as a senior escalation point within the MSP support organization and requires deep technical expertise, strong incident ownership, and experience supporting regulated or care-focused environments.
- Key Responsibilities
- - Act as a senior escalation point for Tier 2 and Tier 3 technical issues in an MSP environment ...
Posted
9 days ago
RIFHAN TEKNOLOGI SDN. BHD.
Undisclosed
- untuk membantu mengekalkan dokumentasi prosedur pentadbiran sistem dengan merujuk kepada itil
- untuk membantu dalam menentukan komunikasi peristiwa sistem dan rangkaian dan analisis punca selepas penyelesaian
- untuk membantu mendiagnosis dan menyelesaikan kegagalan pelayan, os, rangkaian dan lain-lain serta melibatkan pakar dalaman dan vendor di kawasan masing-masing seperti yang diperlukan ...
Posted
9 days ago
Undisclosed
Kawasan Sekitar Kuala Lumpur
- Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.
- Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.
- Ensures highest standard of service delivery to our customers. ...
Posted
9 days ago
SGD2,500 - SGD2,500 Per Month
Singapore
- Perform basic software installations and reinstallation tasks based on service requests and instructions.
- Support troubleshooting of hardware issues, including identifying faults and assisting with component replacement or escalation when needed.
- Assist in diagnosing software and application issues, including basic configuration checks and reinstallations. ...
Posted
17 days ago
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