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500+ It Helpdesk Jobs in Wp Kuala Lumpur - September 2026 - High Salaries
Showing 518 jobs results for
"it helpdesk"
in Wp Kuala Lumpur
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Manage Alert
Undisclosed
KL City
- Diagnose, troubleshoot, and resolve hardware, software, and connectivity issues relating to Rapsodo products.
- Manage customer issues from initial enquiry through to resolution, including investigation, follow-up, escalation, and closure.
- Perform technical issue triage and identify the appropriate resolution path for customer cases. ...
Posted
25 days ago
MYR4,000 - MYR6,000 Per Month
KL City
- On-Site Office & Logistics Support: Provide hands-on hardware support for the local Malaysia office, including meeting room AV, printers, and peripherals. Handle local IT equipment procurement, staging, and logistics.
- Documentation & Continuous Improvement: Maintain clear ticket records and update internal knowledge bases, SOPs, and user self-service guides. Participate in global IT projects, system rollouts, and ad-hoc tasks.
- Bachelor's degree or higher in Computer Science, Network Engineering, Information Management, or a related field. 1–3 years of experience in L1/L2 IT support, IT service desk, or desktop support role. ...
Posted
24 days ago
Undisclosed
KL City
- Diagnose, troubleshoot, and resolve hardware, software, and connectivity issues relating to Rapsodo products
- Manage customer issues from initial enquiry through to resolution, including investigation, follow-up, escalation, and closure
- Perform technical issue triage and identify the appropriate resolution path for customer cases ...
Posted
25 days ago
Undisclosed
KL City
- Collaborate closely with the CTB (Change The Bank) team and external vendors to execute agile-based development initiatives.
- Champion the Service Transition phase of ITIL by implementing and promoting the Production Readiness and License to Operate model across the organization.
- Identify and communicate critical enhancements while proactively surfacing risks and business issues through JIRA. ...
Posted
2 days ago
Undisclosed
KL City
- • 1 to 3 years of working experience in networking or related IT support roles (e.g., service desk/support, IT helpdesk, or network support). •
- Near-native fluency in Korean (written and spoken). Language certifications such as TOPIK 5/6 is mandatory!
- We will accept applicants based in Malaysia only! ...
Posted
25 days ago
Undisclosed
KL City
- Employment : Permanent
- Details :
- This is a technical Global Service Desk role providing full-landscape support across Wintel, Active Directory, Azure/M365, and UTM networking. ...
Posted
5 days ago
Transcosmos Malaysia (TCMY)
MYR9,000 - MYR10,000 Per Month
KL City
- § Bilingual support skills to accurately understand inquiries and responses in English and Japanese, and to accurately translate them into Japanese or English.
- § Compose thoughtful, personalized responses for a variety of end user requests
- § Effectively resolve enquiries from end users in a considerate, accurate, and timely manner ...
Posted
16 days ago
Undisclosed
KL City
- Product Application, Implementation & SOP Extension – Lead the deployment of ZW3D, ZWCAD, and related products for key accounts in Malaysia, including product onboarding, application training, and after-sales guidance. Coordinate with additional technical and R&D resources as needed to ensure successful implementation for local key accounts. And finally Enable to the Local Partner like Point 1.
- Localization of Technical Resources – Adapt headquarters' standard technical resources to fit the specific characteristics of the Malaysia market, and develop local industry solutions, among other localization initiatives.
- Marketing Event Support – Provide technical support for marketing and promotional campaigns for ZW3D, ZWCAD, and other products in Malaysia. This includes identifying product highlights and value points tailored to local market needs, and collaborating with the marketing department to produce promotional materials. ...
Posted
a month ago
Undisclosed
KL City
- Qualifications
- Bachelor’s degree in Linguistics, Computer Science, or a related field.
- • 1 to 3 years of working experience in networking or related IT support roles (e.g., service desk/support, IT helpdesk, or network support). ...
Posted
a month ago
Warisan TC Management Service Sdn Bhd
MYR3,500 - MYR5,500 Per Month
KL City
- Ensure network availability, security, and reliability.
- Configure and maintain network devices, including routers, switches, firewalls, wireless controllers, and access points.
- Perform network optimization, performance tuning, and capacity planning. ...
Posted
17 days ago
Undisclosed
KL City
- Monitor application performance, ensuring optimal functionality and uptime.
- Coordinate with development teams to implement software updates, patches, and enhancements.
- Frequent night activity may be needed for system update and maintenance activity ...
Posted
17 days ago
ServiceOne Solutions Malaysia Sdn Bhd
MYR9,000 - MYR10,999 Per Month
KL City
- Ensure high-quality, customer-focused support for Japanese-speaking users through clear and effective communication.
- Conduct regular virtual team meetings, training sessions, and knowledge sharing to foster team development and maintain up-to-date technical expertise.
- Analyse support metrics and generate reports to identify trends, improve processes, and optimize team performance. ...
Posted
10 days ago
MYR4,000 - MYR5,000 Per Month
KL City
- Deliver excellent customer service while resolving technical issues.
- Escalate unresolved issues to the appropriate support teams.
- Continuously learn and improve technical knowledge. ...
Posted
a month ago
Undisclosed
KL City
- Diagnose, troubleshoot, and resolve hardware, software, and connectivity issues relating to Rapsodo products.
- Manage customer issues from initial enquiry through to resolution, including investigation, follow-up, escalation, and closure.
- Perform technical issue triage and identify the appropriate resolution path for customer cases. ...
Posted
18 days ago
Undisclosed
KL City
- Conduct ICT best-practice and usage-awareness programmes.
- Support reviews and enforcement of ICT policies, security, disaster recovery and safety requirements.
- Coordinate technical and logistical project activities with vendors, peers and business teams, including user training after implementation. ...
Posted
a month ago
Abhidi Solution Private Limited
MYR8,000 - MYR8,000 Per Month
KL City
- Install, maintain, and troubleshoot printers. Provide break/fix support as needed.
- Oversee the disposal, redeployment, and reclamation of hardware assets.
- Ensure all incoming equipment is properly tagged and entered the asset management system. ...
Posted
18 days ago
Undisclosed
KL City
- You are expected to proactively contribute to the continuous improvement of our support processes.
- Friendly and experienced colleagues will provide training until you are ready to take on your responsibilities independently.
- You will also support the preparation of monthly utilization reports for Service Managers. ...
Posted
18 days ago
MYR3,000 - MYR4,000 Per Month
KL City
- Provide services for customer image data implementations as required from time to time.
- Check, respond and resolve tasks from the ticketing system.
- Minimum Diploma level education in Computer & IT, or relevant fields. ...
Posted
23 days ago
Undisclosed
KL City
- • Regional role based in Malaysia, supporting authorised distributors across APAC
- About Micro-X:
- Micro-X is an ASX-listed hi-tech company that pioneers cutting-edge products for global health and security markets. Our proprietary X-ray emitter technology, developed in-house, drives our mission to revolutionise the industry. With a fully vertically integrated design and production facility in Adelaide and a dynamic technical and commercial team based in Seattle, we are at the forefront of innovation. ...
Posted
a month ago
Undisclosed
KL City
- Develop an understanding of key CLM objectives and align them with technical solutions
- Work closely and integrate with the CTB (Change The Bank) team to engage in collaborative agile based development
- Focus on the Service Transition phase of ITIL by driving adoption of the “Production Readiness / License to Operate” model ...
Posted
24 days ago
Undisclosed
KL City
- Carry out a regular review of product performance / repair / returns data.
- Updating daily and weekly status reports when required to supervisor or manager in a timely manner.
- Capable to perform technical diagnosis fault findings. ...
Posted
24 days ago
Undisclosed
KL City
- Builds effective relationships with colleagues, clients, customers and business partners.
- Excellent analytical skills
- Developing Others – Builds the skills and competencies of others and guides appropriate behaviours. Creates opportunities for the development and growth of others. ...
Posted
3 days ago
Undisclosed
KL City
- Create support tickets in ITSM systems with clear and detailed description, assign with appropriate categorization and priority level
- Collaborate with other team members to ensure timely and effective resolution of customer issues
- Deliver quality customer services to members and other stakeholders ...
Posted
24 days ago
Undisclosed
KL City
- Basic knowledge of security solutions including Firewall, IPS, UTM, Bandwidth Management and Endpoint Security.
- Basic knowledge of Linux-based operating system (installation, configuration and administration).
- Basic knowledge of on-premise virtualization and hyper-converged infrastructure. ...
Posted
a month ago
Wedrink Enterprise Management(Malaysia)Sdn.Bhd
Undisclosed
KL City
- Conduct on-site inspection, troubleshooting and basic repair/maintenance when machines break down at outlets.
- Follow up with suppliers and relevant departments to ensure machine issues are resolved promptly.
- Maintain proper records of machine breakdowns, repairs and maintenance. ...
Posted
15 days ago
Abhidi Solution Private Limited
MYR5,000 - MYR7,000 Per Month
KL City
- · Excellent Oral and Written Communication skills
- · Hands on Experience on resolving customer issues related to the infrastructure
- · Assist with support of network connectivity, PCs, and VPN connectivity ...
Posted
24 days ago
Undisclosed
KL City
- Analyzing complex issues by reviewing product-specific logs and utilizing root cause analysis skills
- Overseeing interdepartmental collaboration to help ensure prompt delivery of customer requests
- Contributing to public-facing articles based on found issues in our software ...
Posted
a month ago
Undisclosed
KL City
- Contribute Malaysia hub data to the group-wide Halo ITSM reporting cycle.
- Lead the creation of KB (knowledge base) articles to be published by Halo and used by AI.
- Working with the Group IT Manager, author SOPs as required, publish and embed. ...
Posted
25 days ago
Senior Executive, Technical Support (System Infrastructure) Senior Executive, Technical Support (System Infrastructure)
Warisan TC Management Service Sdn Bhd
MYR4,000 - MYR5,500 Per Month
KL City
- Troubleshoot server and database issues to minimize downtime and operational impact.
- Monitor system performance and proactively identify potential issues.
- Implement and maintain system security controls to protect IT infrastructure and company data. ...
Posted
17 days ago
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