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300+ It Helpdesk Jobs in Selangor - September 2026 - High Salaries
Showing 367 jobs results for
"it helpdesk"
in Selangor
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OH DIGITAL SOLUTION SDN BHD
MYR2,000 - MYR2,000 Per Month
- Assist with equipment setup, installation, connectivity, configuration and basic troubleshooting at the office or client sites.
- Coordinate equipment servicing, calibration, preventive maintenance and repair with authorised vendors or service providers when required.
- Maintain proper records of equipment inventory, calibration, maintenance, service history and technical issues. ...
Posted
6 days ago
MYR1,800 - MYR2,200 Per Month
- Perform desktop PC, printer, and IT equipment troubleshooting, upgrades, and maintenance.
- Maintain and configure existing customer IT systems, including PCs, servers, firewalls, switches, and other network devices.
- Perform routine maintenance on network infrastructure. ...
Posted
12 days ago
MYR2,800 - MYR3,000 Per Month
Port Klang
- Troubleshoot and resolve hardware, software, email, printer, network and system-related issues.
- Perform computer formatting, system reinstallation and user device replacement when required.
- Manage user accounts, access rights and basic IT security equipments. ...
Posted
25 days ago
Undisclosed
Petaling
- Evaluate unique or complex installations or configurations and make recommendations for resolution.
- Articulate clearly in writing and verbally.
- Engages team members for support as required to ensure internal or external business and end users/clients SLA demands are met. ...
Posted
15 days ago
Undisclosed
Malaysia
- Analyze market data and competitor offerings to support new product requests, ensuring pricing, marketing strategies, and overall benefits align with customer needs.
- Communicate effectively with Asia Pacific regions and global counterparts, including headquarters, EMEA, and America, to capture market insights and ensure regional requirements are reflected in global product scopes.
- Work with sales, marketing, and content development teams to implement effective strategies and ensure a unified vision for product development. ...
Posted
2 days ago
Undisclosed
- Expert on knowledge tools, client management tools and remote control software to help resolve at least 80% of calls online, without having to dispatch to service partners or desk side support technician.
- Needs to quickly diagnose triage issues and deliver a high level of customer satisfaction.
- Monitor queues for ticket misroutes, unresolved, or those requiring deep investigation. ...
Posted
5 days ago
MYR2,566.57 - MYR3,552.49 Per Month
- Meticulous in maintaining site IT forecast, accrual, spending tracking, procurement/receiving process, maintaining MA, Contractors, Communication billing, asset/inventory
- Should be willing to work extended hours or modified schedule to meet deadlines
- Ensure performance meets stipulated KPIs/SLAs at all ...
Posted
16 days ago
APJR CONSULTANCY SERVICES PRIVATE LIMITED
Undisclosed
- Follow standard operating, ticketing procedures and work instructions to image, update and resolve computer and software application issues for new and existing employees.
- Help maintain equipment inventory, including processing RMAs and ordering new equipment.
- Maintain physical presence at designated service locations and time for employees to pick up the user's computer, or deliver to the end-user. ...
Posted
16 days ago
Hakkōda, An IBM Company
Undisclosed
- Operational Governance: Maintaining operational governance of AI solutions by managing production stability, performance thresholds, and compliance requirements.
- Stakeholder Collaboration: Collaborating with application operations, platform operations, engineering, architecture, and business stakeholders to design, deploy, and improve agent-based solutions. Compute Fundamentals: Demonstrates a deep understanding of compute concepts, including virtualization, containerization, operating systems, and system administration. Cloud Technologies: Experience with cloud platforms like GCP, AWS, and Azure, including their AI/ML services. Generative AI Experience with LLM and Generative AI and Google Cloud Products and services (e.g Vertex AI, Dialogflow, Gemini) ML Development: Experience with Machine Learning model development and deployment. AIML Frameworks: Experience with frameworks for deep learning (e.g. PyTorch, Tensorflow, Jax, Ray, etc.), AI accelerators (e.g. TPUs, GPUs), model architectures (e.g. encoders, decoders, transformers), and using machine learning APIs. Must have Associate Cloud Engineer (ACE) Certification Malaysia Software Engineering Professional PETALING JAYA, MY (0088) IBM Malaysia Sdn. Bhd.
Posted
8 days ago
Undisclosed
- Operational Governance: Maintaining operational governance of AI solutions by managing production stability, performance thresholds, and compliance requirements.
- Stakeholder Collaboration: Collaborating with application operations, platform operations, engineering, architecture, and business stakeholders to design, deploy, and improve agent-based solutions.
- Compute Fundamentals: Demonstrates a deep understanding of compute concepts, including virtualization, containerization, operating systems, and system administration. ...
Posted
8 days ago
Undisclosed
- Perform basic troubleshooting of hardware, operating system, connectivity, peripherals, and common application issues
- Identify, isolate, and gather relevant information for issues that cannot be resolved at Service Desk level.
- Escalate complex incidents and service requests to the appropriate internal support teams, principal vendors, or third-party vendors. ...
Posted
9 days ago
Undisclosed
- Responsible for Priority and Major Incidents impacting the site.
- Provide periodical training, coaching, knowledge sharing and mentoring across the team to peers and users.
- Deliver service improvement. ...
Posted
23 days ago
Undisclosed
- Keep users, site contacts and project stakeholders informed, manage expectations and take ownership of assigned tickets through to resolution or appropriate escalation to Group IT, Service Desk, infrastructure, security, business systems or suppliers.
- Support APAC onboarding, leaver processing, access requests, device builds, laptop preparation, software installation, equipment deployment and local asset handling for office and project-site users.
- Carry out basic administration across Microsoft 365, Entra ID or Active Directory, endpoint management tools, Halo and standard business applications within agreed Group controls and access permissions. ...
Posted
23 days ago
Undisclosed
- Keep users, site contacts and project stakeholders informed, manage expectations and take ownership of assigned tickets through to resolution or appropriate escalation to Group IT, Service Desk, infrastructure, security, business systems or suppliers.
- Support APAC onboarding, leaver processing, access requests, device builds, laptop preparation, software installation, equipment deployment and local asset handling for office and project-site users.
- Carry out basic administration across Microsoft 365, Entra ID or Active Directory, endpoint management tools, Halo and standard business applications within agreed Group controls and access permissions. ...
Posted
23 days ago
Undisclosed
- Responsible for Priority and Major Incidents impacting the site.
- Provide periodical training, coaching, knowledge sharing and mentoring across the team to peers and users.
- Deliver service improvement. ...
Posted
23 days ago
MYR3,000 - MYR4,000 Per Month
Port Klang
- Collaborate with R&D and production teams on product enhancement and process improvement initiatives.
- Ensure compliance with customer requirements, industry standards, and safety regulations.
- Support operational teams during project implementation, customer onboarding, and technical deployment. ...
Posted
24 days ago
Undisclosed
- Engage directly with customers to understand needs, address inquiries, and build relationships. Collaborate with partners, providing enablement and ensuring alignment with Quantum's solutions.
- Prioritize exceptional customer experiences, driving business outcomes through innovative solutions. Build strong relationships with customers, partners, and internal teams.
- Lead the design of innovative storage solutions across defined market verticals, leveraging the full Quantum product portfolio. Align solutions with customer outcomes, industry best practices, and market trends. ...
Posted
25 days ago
Undisclosed
- Engage directly with customers to understand needs, address inquiries, and build relationships. Collaborate with partners, providing enablement and ensuring alignment with Quantum's solutions.
- Prioritize exceptional customer experiences, driving business outcomes through innovative solutions. Build strong relationships with customers, partners, and internal teams.
- Lead the design of innovative storage solutions across defined market verticals, leveraging the full Quantum product portfolio. Align solutions with customer outcomes, industry best practices, and market trends. ...
Posted
24 days ago
Undisclosed
- Engage directly with customers to understand needs, address inquiries, and build relationships. Collaborate with partners, providing enablement and ensuring alignment with Quantum's solutions.
- Prioritize exceptional customer experiences, driving business outcomes through innovative solutions. Build strong relationships with customers, partners, and internal teams.
- Lead the design of innovative storage solutions across defined market verticals, leveraging the full Quantum product portfolio. Align solutions with customer outcomes, industry best practices, and market trends. ...
Posted
25 days ago
MYR1,700 - MYR2,500 Per Month
Port Klang
- Troubleshooting basic LAN, Wi-Fi & internet connectivity
- Supporting Microsoft Office / Microsoft 365 applications
- Assisting with CCTV, attendance systems & office IT equipment ...
Posted
25 days ago
Undisclosed
- Manage IT assets, software licensing compliance, preventive maintenance, and inventory records.
- Record, track, and resolve support requests through the IT Service Management (ITSM) platform while meeting agreed service levels.
- Ensure subscription-based software and applications remain active and operational, and provide after-hours support when required. ...
Posted
25 days ago
MYR2,500 - MYR2,900 Per Month
- Maintain accurate hardware inventory, support asset disposal, and ensure compliance with asset policies.
- Log, track, and resolve support requests within SLA timelines and escalate unresolved issues when necessary.
- Assist with deployments, IT projects, and collaborate with internal teams to resolve escalated issues effectively. ...
Posted
25 days ago
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