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100+ It Helpdesk Jobs in Petaling - September 2026 - High Salaries
Showing 139 jobs results for
"it helpdesk"
in Petaling
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Manage Alert
Undisclosed
- Operational Governance: Maintaining operational governance of AI solutions by managing production stability, performance thresholds, and compliance requirements.
- Stakeholder Collaboration: Collaborating with application operations, platform operations, engineering, architecture, and business stakeholders to design, deploy, and improve agent-based solutions.
- Compute Fundamentals: Demonstrates a deep understanding of compute concepts, including virtualization, containerization, operating systems, and system administration. ...
Posted
6 days ago
MYR2,000 - MYR4,000 Per Month
- Online and manual data verification
- Check whether data entered through the online system is correct.
- Check manually entered data for completeness and accuracy. ...
Posted
5 days ago
Undisclosed
- Engage directly with customers to understand needs, address inquiries, and build relationships. Collaborate with partners, providing enablement and ensuring alignment with Quantum's solutions.
- Prioritize exceptional customer experiences, driving business outcomes through innovative solutions. Build strong relationships with customers, partners, and internal teams.
- Lead the design of innovative storage solutions across defined market verticals, leveraging the full Quantum product portfolio. Align solutions with customer outcomes, industry best practices, and market trends. ...
Posted
22 days ago
Undisclosed
- Engage directly with customers to understand needs, address inquiries, and build relationships. Collaborate with partners, providing enablement and ensuring alignment with Quantum's solutions.
- Prioritize exceptional customer experiences, driving business outcomes through innovative solutions. Build strong relationships with customers, partners, and internal teams.
- Lead the design of innovative storage solutions across defined market verticals, leveraging the full Quantum product portfolio. Align solutions with customer outcomes, industry best practices, and market trends. ...
Posted
22 days ago
Undisclosed
- Perform basic troubleshooting of hardware, operating system, connectivity, peripherals, and common application issues
- Identify, isolate, and gather relevant information for issues that cannot be resolved at Service Desk level.
- Escalate complex incidents and service requests to the appropriate internal support teams, principal vendors, or third-party vendors. ...
Posted
7 days ago
MYR2,500 - MYR2,900 Per Month
- Maintain accurate hardware inventory, support asset disposal, and ensure compliance with asset policies.
- Log, track, and resolve support requests within SLA timelines and escalate unresolved issues when necessary.
- Assist with deployments, IT projects, and collaborate with internal teams to resolve escalated issues effectively. ...
Posted
22 days ago
Undisclosed
- Able to work in Shift (Shift might be schedule on weekend and Public Holidays based on rotation)
- Work closely with USA helpdesk team to ensure smooth process handling and team development.
- Responds to queries, runs diagnostic programs, isolates problem, and determines and implement solutions. ...
Posted
22 days ago
MYR3,000 - MYR4,000 Per Month
- Collaborate with internal teams to facilitate timely issue resolution and keep customers informed of progress.
- Monitor pending tickets, follow up with relevant parties, and escalate issues to principals or customers when necessary.
- Provide 24/7 standby support on a weekly rotational basis to attend to incoming tickets. ...
Posted
22 days ago
Undisclosed
- Evaluate unique or complex installations or configurations and make recommendations for resolution.
- Articulate clearly in writing and verbally.
- Engages team members for support as required to ensure internal or external business and end users/clients SLA demands are met. ...
Posted
20 days ago
MYR3,000 - MYR3,500 Per Month
- Conduct preventive and corrective maintenance to ensure equipment reliability and optimal performance.
- Perform testing, validation, and quality inspections on repaired, incoming, and outgoing equipment.
- Assess equipment functionality and verify operational readiness prior to deployment or return to service. ...
Posted
20 days ago
MYR3,000 - MYR3,500 Per Month
- Conduct preventive and corrective maintenance to ensure equipment reliability and optimal performance.
- Perform testing, validation, and quality inspections on repaired, incoming, and outgoing equipment.
- Assess equipment functionality and verify operational readiness prior to deployment or return to service. ...
Posted
20 days ago
Undisclosed
- Monitoring ticket timelines (SLAs)
- Contact with the end users by phone, email and chat
- Deep experience (or equivalent) in technical support ...
Posted
6 days ago
Undisclosed
- Resolve a high percentage of customer problems using the relevant tools and systems
- Manage end to end all calls logged, providing regular updates to customers on call status
- Complete follow-on actions as appropriate ...
Posted
2 days ago
Undisclosed
- Perform desktop analysis, diagnosis, root cause analysis (RCA) on recurring incidents and propose permanent fixes or escalate to support team/vendor where required.
- Configure and set up employee endpoint devices while enforcing best practices for software, hardware, and peripheral device usage.
- Collaborate closely with support team to prevent system downtime, resolve basic IT infrastructure issues and project implementation efforts. ...
Posted
22 days ago
Boon Siew Honda Sdn Bhd
MYR3,000 - MYR3,000 Per Month
- Respond to dealer technical inquiries (calls, reports, emails)
- Guide technicians remotely with step-by-step solutions
- Escalate unresolved issues to factory ...
Posted
22 days ago
MYR2,000 - MYR2,500 Per Month
- Monitor ticket queue and follow up on outstanding cases
- Provide status updates to customers and internal teams
- Escalate critical or overdue tickets when necessary ...
Posted
22 days ago
Undisclosed
- Expert on knowledge tools, client management tools and remote control software to help resolve at least 80% of chat & ticket online, without having to dispatch to service partners or desk side support technician.
- Needs to quickly diagnose triage issues and deliver a high level of customer satisfaction.
- Monitor queues for ticket misroutes, unresolved, or those requiring deep investigation. ...
Posted
14 days ago
Undisclosed
- Builds effective relationships with colleagues, clients, customers and business partners.
- Excellent analytical skills
- Developing Others – Builds the skills and competencies of others and guides appropriate behaviours. Creates opportunities for the development and growth of others. ...
Posted
24 days ago
Undisclosed
- Coordinate with the MYIT team to develop and implement back-end scripts for seamless data transfer across networks to shopping mall servers
- Manage end-to-end tasks related to POS operations, performance, and issue resolution
- Review synchronization data accuracy across different systems and implement timely rectifications to address discrepancies ...
Posted
a month ago
MYR6,500 - MYR9,500 Per Month
- Ensure that all projects are delivered on-time, within the scope and within budget.
- Lead in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.
- Analyse staffing needs based on project and Technical Support requirements. ...
Posted
a month ago
Undisclosed
- Evaluate unique or complex installations or configurations and make recommendations for resolution.
- Articulate clearly in writing and verbally.
- Engages team members for support as required to ensure internal or external business and end users/clients SLA demands are met. ...
Posted
11 days ago
Undisclosed
- Monitoring ticket timelines (SLAs)
- Contact with the end users by phone, email and chat
- Deep experience (or equivalent) in technical support ...
Posted
a month ago
Mettler-Toledo International, Inc
Undisclosed
- Log all phone calls in the Service Desk tool (ServiceNow).
- Ensure phone queue SLA are met.
- Take ownership and coordinate with other IT support teams for high-priority issues. ...
Posted
a month ago
Undisclosed
- Monitoring ticket timelines (SLAs)
- Contact with the end users by phone, email and chat
- Deep experience (or equivalent) in technical support ...
Posted
a month ago
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