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100+ It Helpdesk Jobs in Petaling - September 2026 - High Salaries
Showing 125 jobs results for
"it helpdesk"
in Petaling
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MYR2,600 - MYR3,200 Per Month
Petaling, WP Kuala Lumpur
Near Train Station
This company is close to train station
- Supporting the planning and execution of swim programmes, competitions, events, courses and academy activities.
- Coordinating venue bookings, facility setup, vendor, logistics, traffics and operational requirements.
- Preparing reports, documentation, operational records and internal communications. ...
Customer Service
Communication
Skills Required
Customer Service
Communication
Organising
Coordination
Report Writing
+3
Posted
2 months ago
MYR3,500 - MYR6,000 Per Month
Near Train Station
This company is close to train station
- Monitor network health, bandwidth utilization, and uptime using tools such as PRTG, SolarWinds, etc.
- Configure and maintain network security devices including firewalls, VPNs, and access control systems.
- Manage IP address allocation, subnetting, and DHCP/DNS services. ...
Network Design
Network Security
Skills Required
Network Design
Network Security
TCP/IP
Routing Protocols (e.g.
BGP
OSPF)
Switching Technologies
Firewall Management
VPN Configuration
Network Monitoring Tools
Troubleshooting
Cisco IOS
+10
Posted
a month ago
MYR2,800 - MYR3,400 Per Month
- Minimum 1 year of experience in IT Helpdesk support.
- Proficient in spreadsheets and word processing software.
- Strong knowledge of Microsoft Windows operating systems. ...
Posted
3 days ago
MYR2,800 - MYR3,400 Per Month
- Escalate complex technical issues to senior IT personnel when necessary.
- Perform user account management, including setup, access control, and password resets.
- Install, configure, and maintain desktops, laptops, printers, and other IT equipment. ...
Posted
23 days ago
MYR2,800 - MYR3,400 Per Month
- Monitor system performance and ensure smooth day-to-day IT operations.
- Assist in basic network and server support under supervision.
- Log, track, and update all incidents and service requests in the ticketing system. ...
Posted
17 days ago
MYR2,800 - MYR3,500 Per Month
- Manage user accounts, access permissions, and system configurations
- Troubleshoot and resolve IT issues, escalating complex cases when necessary
- Maintain accurate documentation of incidents, solutions, and system changes ...
Posted
17 days ago
MYR2,600 - MYR3,400 Per Month
- Monitor and maintain servers, network devices, backups, and IT infrastructure.
- Perform system updates, patch management, and routine maintenance activities.
- Install, configure, and support PCs, laptops, printers, and other IT equipment. ...
Posted
23 days ago
MYR2,800 - MYR3,400 Per Month
- Fresh graduate are encouraged to apply
- Min 2 years in IT Helpdesk
- Proficient in spreadsheets and word processing ...
Posted
23 days ago
Undisclosed
- Key Responsibilities
- · Provide Level 1 technical support via phone, email, and approved support channels.
- · Troubleshoot and diagnose laptops, monitors, peripherals, and common hardware/software issues. ...
Posted
10 days ago
Undisclosed
- Deliver exceptional customer service by actively listening to users' needs, addressing concerns, and ensuring user satisfaction throughout the support process.
- Contribute to the development and maintenance of a knowledge base with frequently asked questions and standard solutions to assist users in resolving common issues.
- Document issue resolutions, troubleshooting steps, and best practices for future reference and knowledge sharing. ...
Posted
11 days ago
Undisclosed
- Coordinate with the MYIT team to develop and implement back-end scripts for seamless data transfer across networks to shopping mall servers
- Manage end-to-end tasks related to POS operations, performance, and issue resolution
- Review synchronization data accuracy across different systems and implement timely rectifications to address discrepancies ...
Posted
11 days ago
Undisclosed
- Channel and escalate unresolved issues or complaints to relevant stakeholders or the next level of support in accordance with agreed procedures.
- Participate in ad hoc projects and initiatives as required.
- Proactively identify areas for service and process improvement and provide recommendations to the team leader. ...
Posted
15 days ago
Undisclosed
Petaling
- Manage and execute daily operations of Data Center facility to achieve high availability, security, and efficiency
- Participate actively in system infrastructure management and ensure its smooth operation, optimum performance, and safeguard data integrity
- Recommend continuous improvements and enhancements of performance, reliability, security and recoverability of systems and networks ...
Posted
16 days ago
Undisclosed
- Evaluate unique or complex installations or configurations and make recommendations for resolution.
- Articulate clearly in writing and verbally.
- Engages team members for support as required to ensure internal or external business and end users/clients SLA demands are met. ...
Posted
2 days ago
MYR2,800 - MYR3,500 Per Month
- Understanding customer’s requirements and provide proposals accordingly;
- Perform hands-on configuration of networking equipment such as Wireless Access Points, Switches, Firewall, etc;
- Support RMA and customer service; ...
Posted
17 days ago
Undisclosed
- Manage support tickets based on severity, impact, and SLAs; document troubleshooting steps, resolutions, and recurring issues.
- Collaborate with Development, QA, Infrastructure, and other teams to escalate issues, test fixes, and validate system updates.
- Set up new products, items, bundles, and promos; conduct QA testing, ensure production availability, and monitor product-related system concerns. ...
Posted
18 days ago
MYR2,500 - MYR3,500 Per Month
- Cases reporting, resolution, tracking and documentation.
- Provide consultation to clients regarding their IT environment.
- Attend to training and courses of IT products and certifications. ...
Posted
18 days ago
MYR1,800 - MYR2,200 Per Month
- Perform desktop PC, printer, and IT equipment troubleshooting, upgrades, and maintenance.
- Maintain and configure existing customer IT systems, including PCs, servers, firewalls, switches, and other network devices.
- Perform routine maintenance on network infrastructure. ...
Posted
13 days ago
Undisclosed
- Expert on knowledge tools, client management tools and remote control software to help resolve at least 80% of calls online, without having to dispatch to service partners or desk side support technician.
- Needs to quickly diagnose triage issues and deliver a high level of customer satisfaction.
- Monitor queues for ticket misroutes, unresolved, or those requiring deep investigation. ...
Posted
6 days ago
Undisclosed
Petaling
- Evaluate unique or complex installations or configurations and make recommendations for resolution.
- Articulate clearly in writing and verbally.
- Engages team members for support as required to ensure internal or external business and end users/clients SLA demands are met. ...
Posted
16 days ago
Hakkōda, An IBM Company
Undisclosed
- Operational Governance: Maintaining operational governance of AI solutions by managing production stability, performance thresholds, and compliance requirements.
- Stakeholder Collaboration: Collaborating with application operations, platform operations, engineering, architecture, and business stakeholders to design, deploy, and improve agent-based solutions. Compute Fundamentals: Demonstrates a deep understanding of compute concepts, including virtualization, containerization, operating systems, and system administration. Cloud Technologies: Experience with cloud platforms like GCP, AWS, and Azure, including their AI/ML services. Generative AI Experience with LLM and Generative AI and Google Cloud Products and services (e.g Vertex AI, Dialogflow, Gemini) ML Development: Experience with Machine Learning model development and deployment. AIML Frameworks: Experience with frameworks for deep learning (e.g. PyTorch, Tensorflow, Jax, Ray, etc.), AI accelerators (e.g. TPUs, GPUs), model architectures (e.g. encoders, decoders, transformers), and using machine learning APIs. Must have Associate Cloud Engineer (ACE) Certification Malaysia Software Engineering Professional PETALING JAYA, MY (0088) IBM Malaysia Sdn. Bhd.
Posted
9 days ago
Undisclosed
- Operational Governance: Maintaining operational governance of AI solutions by managing production stability, performance thresholds, and compliance requirements.
- Stakeholder Collaboration: Collaborating with application operations, platform operations, engineering, architecture, and business stakeholders to design, deploy, and improve agent-based solutions.
- Compute Fundamentals: Demonstrates a deep understanding of compute concepts, including virtualization, containerization, operating systems, and system administration. ...
Posted
9 days ago
MYR2,566.57 - MYR3,552.49 Per Month
- Meticulous in maintaining site IT forecast, accrual, spending tracking, procurement/receiving process, maintaining MA, Contractors, Communication billing, asset/inventory
- Should be willing to work extended hours or modified schedule to meet deadlines
- Ensure performance meets stipulated KPIs/SLAs at all ...
Posted
17 days ago
MYR2,000 - MYR4,000 Per Month
- Online and manual data verification
- Check whether data entered through the online system is correct.
- Check manually entered data for completeness and accuracy. ...
Posted
9 days ago
Undisclosed
- Follow standard operating, ticketing procedures and work instructions to image, update and resolve computer and software application issues for new and existing employees.
- Help maintain equipment inventory, including processing RMAs and ordering new equipment.
- Maintain physical presence at designated service locations and time for employees to pick up the user's computer, or deliver to the end-user. ...
Posted
18 days ago
Undisclosed
- Perform basic troubleshooting of hardware, operating system, connectivity, peripherals, and common application issues
- Identify, isolate, and gather relevant information for issues that cannot be resolved at Service Desk level.
- Escalate complex incidents and service requests to the appropriate internal support teams, principal vendors, or third-party vendors. ...
Posted
11 days ago
Undisclosed
- Responsible for Priority and Major Incidents impacting the site.
- Provide periodical training, coaching, knowledge sharing and mentoring across the team to peers and users.
- Deliver service improvement. ...
Posted
24 days ago
Undisclosed
- Responsible for Priority and Major Incidents impacting the site.
- Provide periodical training, coaching, knowledge sharing and mentoring across the team to peers and users.
- Deliver service improvement. ...
Posted
24 days ago
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