500+ It Helpdesk Jobs in Kuala Lumpur - October 2026 - High Salaries

Showing 572 jobs results for "it helpdesk" in Kuala Lumpur
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KL City

  • English (Required)
  • Technical Engineer (On-Site IT Support)
  • Job Overview ...
Posted
4 days ago

KL City

  • Provide basic troubleshooting support for desktops, laptops, printers, and other peripherals.
  • Support standard software applications and assist with installations or configurations or troubleshooting.
  • Assist users with hardware requests, ensuring the application submission process is completed. ...
Posted
a month ago

KL City

  • Coordinate incident response across Technical Support, Engineering, DevOps, Operations, Customer Support and external payment partners.
  • Maintain clear incident timelines, stakeholder updates and escalation records.
  • Lead post-incident reviews and ensure corrective and preventive actions are completed. ...
Posted
5 days ago

KL City

  • § Bilingual support skills to accurately understand inquiries and responses in English and Japanese, and to accurately translate them into Japanese or English.
  • § Compose thoughtful, personalized responses for a variety of end user requests
  • § Effectively resolve enquiries from end users in a considerate, accurate, and timely manner ...
Posted
5 days ago

KL City

  • Ensure appropriate documentation of the interaction with the customer in the prescribed format.
  • Ability to communicate clearly and able to provide guidance by giving instruction when performing troubleshooting to identify or resolve the technical issues remotely.
  • Explain to Clients through a series of actions either face to face or over the telephone to help set up systems or resolve issues. ...
Posted
5 days ago

KL City

  • Responsibilities:
  • · Support the technical team in answering customer and sales team queries.
  • · Assist in identifying and solving basic equipment or lubrication-related issues. ...
Posted
5 days ago

KL City

  • Contract Duration: 12 months, extendable
  • Salary: RM 5,000 – RM 5,500 per month
  • Language Requirement: English and Mandarin ...
Posted
6 days ago

KL City

  • Contract Duration: 12 months, extendable
  • Salary: RM 5,000 – RM 5,500 per month
  • Language: English and Korean ...
Posted
6 days ago

KL City

Posted
5 days ago

KL City

  • Ensure network availability, security, and reliability.
  • Configure and maintain network devices, including routers, switches, firewalls, wireless controllers, and access points.
  • Perform network optimization, performance tuning, and capacity planning. ...
Posted
5 days ago

KL City

  • Contract Duration: 12 months, extendable
  • Salary: RM 5,000 – RM 5,500 per month
  • Language: English and Hindi ...
Posted
6 days ago

Rosemallow Technologies Pvt Ltd

KL City

Posted
22 days ago

KL City

  • Identity and Access Management (IAM): Administer departmental collaboration platforms, enforcing secure collaboration practices and ISMS-aligned IAM controls.
  • M365 Management: Administer and troubleshoot the Microsoft 365 ecosystem (Outlook, Teams, SharePoint, OneDrive), including licensing and service health.
  • Security & Usability: Continuously enhance M365 security settings while optimizing platform usability for end-users. ...
Posted
22 days ago

KL City

  • Monitor application performance, ensuring optimal functionality and uptime.
  • Coordinate with development teams to implement software updates, patches, and enhancements.
  • Frequent night activity may be needed for system update and maintenance activity ...
Posted
8 days ago

KL City

Posted
17 days ago

KL City

  • Bachelor’s degree in Information Technology or a related field. Equivalent years of experience in a similar industry may be considered.
  • One year of related experience preferred.
  • Strong written and oral communication skills. ...
Posted
17 days ago

KL City

Posted
18 days ago

KL City

  • Experience in access network maintenance, with hands-on experience maintaining equipment such as OLT, ODN, ONU, etc.
  • Experience working with operator customers, NOC, field engineering teams or project teams to troubleshoot and resolve network issues.
  • Experience in customer/project coordination, including participation in project meetings, fault reporting and issue follow-up/closure. ...
Posted
10 days ago

KL City

  • Communication Skills: Strong verbal and written communication with technical and non-technical stakeholders.
  • Technical Proficiency: IT infrastructure, service management tools, and IT best practices.
  • Leadership Qualities: Team mentoring, conflict resolution, coaching, and retention strategies. ...
Posted
18 days ago

KL City

  • Bachelor’s degree in Information Technology or a related field. Equivalent years of experience in a similar industry may be considered.
  • One year of related experience preferred.
  • Strong written and oral communication skills. ...
Posted
18 days ago

KL City

  • Analyzing complex issues by reviewing product-specific logs and utilizing root cause analysis skills
  • Overseeing interdepartmental collaboration to help ensure prompt delivery of customer requests
  • Contributing to public-facing articles based on found issues in our software ...
Posted
13 days ago

Kamlax Global Technologies SDN BHD

KL City

  • Configure payment methods, order types, receipt settings and other POS features.
  • Support the setup of online ordering, QR ordering, kiosks and payment integrations where required.
  • Perform remote installation, configuration and testing of POS systems. ...
Posted
a month ago

KL City

  • Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.
  • Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.
  • Ensures highest standard of service delivery to our customers. ...
Posted
20 days ago

KL City

Posted
20 days ago

Rosemallow Technologies

KL City

  • Perform initial troubleshooting and diagnosis.
  • Provide step-by-step guidance to users where applicable.
  • Ensure proper ticket categorisation, prioritisation and assignment. ...
Posted
25 days ago

KL City

  • Provide local hands and eyes support for regional and global infrastructure teams.
  • Ensure workplace technology services remain operational and supported during and after migration activities.
  • Support successful delivery of the CMW migration. ...
Posted
15 days ago

KL City

  • • Performing troubleshooting to identify the problem/issues related to desktop, laptop, application/software and printer
  • • Candidate must possess or currently pursuing a Diploma or Bachelor's Degree in Computer Science/Information Technology or equivalent.
  • • Internship position(s) for duration of 6 month(s). ...
Posted
3 days ago

KL City

  • Expert on knowledge tools, client management tools and remote control software to help resolve at least 80% of chat & ticket online, without having to dispatch to service partners or desk side support technician.
  • Needs to quickly diagnose triage issues and deliver a high level of customer satisfaction.
  • Monitor queues for ticket misroutes, unresolved, or those requiring deep investigation. ...
Posted
5 days ago

KL City

Posted
5 days ago

KL City

Posted
5 days ago

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