500+ It Helpdesk Jobs in Kuala Lumpur - October 2026 - High Salaries

Showing 567 jobs results for "it helpdesk" in Kuala Lumpur
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KL City

  • To update customer on current status of tickets and ticket closure
  • Preparing handover report to Service Delivery Manager and next shift
  • Basic skills and Knowledge in IT Infrastructure products (Network, Security and System) and their installation. ...
Posted
6 days ago

Logicalis Asia Pacific

KL City

  • To update customer on current status of tickets and ticket closure
  • Preparing handover report to Service Delivery Manager and next shift
  • Basic skills and Knowledge in IT Infrastructure products (Network, Security and System) and their installation. ...
Posted
6 days ago

KL City

  • Logicalis is proud to be a Great Place to Work Certified organisation across multiple APAC markets — because the commitment we bring to our clients belongs equally to our people.
  • Join us and help shape the future of technology across APAC.
  • Interested applicants are invited to apply via our careers portal. Only shortlisted candidates will be notified. ...
Posted
6 days ago

KL City

  • To update customer on current status of tickets and ticket closure
  • Preparing handover report to Service Delivery Manager and next shift
  • Basic skills and Knowledge in IT Infrastructure products (Network, Security and System) and their installation. ...
Posted
7 days ago

Logicalis Asia Pacific

KL City

  • To update customer on current status of tickets and ticket closure
  • Preparing handover report to Service Delivery Manager and next shift
  • Basic skills and Knowledge in IT Infrastructure products (Network, Security and System) and their installation. ...
Posted
7 days ago

Logicalis Asia Pacific

KL City

  • To update customer on current status of tickets and ticket closure
  • Preparing handover report to Service Delivery Manager and next shift
  • Basic skills and Knowledge in IT Infrastructure products (Network, Security and System) and their installation. ...
Posted
11 days ago

KL City

  • Install, configure, maintain, and troubleshoot computer systems and software.
  • Provide technical support for Windows OS, Microsoft Office, email, user accounts, and common business applications.
  • Troubleshoot basic network connectivity issues involving Wi-Fi, LAN, IP, DNS, and routers. ...
Posted
13 hours ago

KL City

  • To update customer on current status of tickets and ticket closure
  • Preparing handover report to Service Delivery Manager and next shift
  • Basic skills and Knowledge in IT Infrastructure products (Network, Security and System) and their installation. ...
Posted
24 days ago

KL City

  • To update customer on current status of tickets and ticket closure
  • Preparing handover report to Service Delivery Manager and next shift
  • Basic skills and Knowledge in IT Infrastructure products (Network, Security and System) and their installation. ...
Posted
25 days ago

Logicalis Asia Pacific

KL City

  • To update customer on current status of tickets and ticket closure
  • Preparing handover report to Service Delivery Manager and next shift
  • Basic skills and Knowledge in IT Infrastructure products (Network, Security and System) and their installation. ...
Posted
25 days ago

KL City

  • Perform initial issue investigation, identify root cause, and escalate to the relevant internal teams when required.
  • Support incident response for urgent production issues, including issue reporting, coordination, follow-up, and status updates.
  • Assist in preparing incident summaries, RCA findings, SOPs, FAQs, and troubleshooting guides. ...
Posted
18 days ago

KL City

  • Install, configure, maintain, and troubleshoot computer systems and software.
  • Provide technical support for Windows OS, Microsoft Office, email, user accounts, and common business applications.
  • Troubleshoot basic network connectivity issues involving Wi-Fi, LAN, IP, DNS, and routers. ...
Posted
25 days ago

KL City

  • Provide basic troubleshooting support for desktops, laptops, printers, and other peripherals.
  • Support standard software applications and assist with installations or configurations or troubleshooting.
  • Assist users with hardware requests, ensuring the application submission process is completed. ...
Posted
12 days ago

KL City

  • Maintain accurate customer information and service records.
  • Follow up on customer requests to ensure timely resolution.
  • Meet monthly customer service KPIs and follow company SOPs and guidelines. ...
Posted
25 days ago

KL City

  • Manufacturing industry: 1 year (Required)
  • English (Required)
  • IT Support / Helpdesk Executive ...
Posted
12 hours ago

Accenture Southeast Asia

KL City

  • Manage user accounts, access requests, password resets, and basic security administration activities.
  • Log, track, and resolve incidents and service requests through the IT service management system in accordance with established SLAs.
  • Coordinate with infrastructure, network, application, and vendor support teams for issue escalation and resolution. ...
Posted
2 days ago

KL City

  • Manufacturing industry: 1 year (Required)
  • English (Required)
  • Provide end-to-end IT support and Helpdesk services across manufacturing, office, and lab environments. ...
Posted
18 days ago

KL City

  • We are seeking a Service Desk Specialist. You will support end users across Windows and macOS, resolve tickets in Jira Service Management and handle requests via remote tools. You will work rotating shifts (up to 7:00 PM), focusing on fast troubleshooting, clear documentation and smooth escalations.
Posted
9 hours ago

Katalyst Data Management

KL City

Posted
9 hours ago

KL City

  • Check, respond and resolve tasks from the ticketing system.
  • Any ad hoc tasks assigned from time to time by management.
  • Minimum Diploma level education in Computer & IT, or relevant fields. ...
Posted
12 hours ago

GENO Management Solutions

KL City

  • Monitor, respond to, and resolve tasks through the ticketing system.
  • Coordinate with internal teams and escalate issues when necessary.
  • Perform ad-hoc tasks assigned by management. ...
Posted
10 hours ago

KL City

  • Gather problem logs or DB logs then escalating to the right team/individuals.
  • Gather data from logs or DB for reporting or statistic analytic.
  • Working closely with Site Reliability Engineer (“SRE”) and Quality Assurance (“QA”) team. ...
Posted
3 days ago

KL City

  • Role Summary- Lead and manage a team of Technical Support Specialists within Lenovo's Premier Support organization to deliver exceptional customer experience and achieve operational performance objectives. Responsible for people leadership, service delivery, customer escalations, KPI management, workforce planning, process improvement, stakeholder engagement, and continuous operational excellence across multiple support channels.
Posted
4 days ago

Agensi Pekerjaan & Perundingcara Bright Prospect Sdn Bhd

KL City

  • Execute hardware and software lifecycle tasks, including device builds, OS re-imaging, data backups, hardware refreshes, and mobile device deployments.
  • Maintain accurate inventory and lifecycle records for all IT assets, repairs, and assignments.
  • Act as on-site "Hands & Eyes" support for global infrastructure and network teams (e.g., cable patching, hardware replacements). ...
Posted
4 days ago

KL City

Posted
4 days ago

KL City

  • Determine and implement the most effective solutions based on user requirements and technical analysis.
  • Respond to, track, and document all support requests received through phone, email, and ticketing systems.
  • Maintain accurate and up-to-date case notes for all assigned tickets. ...
Posted
4 days ago

KL City

  • Troubleshoot VMware and VDI environments.
  • Provide support related to Active Directory and desktop environments.
  • Diagnose technical issues and provide appropriate solutions or workarounds. ...
Posted
4 days ago

KL City

  • Provide basic troubleshooting support for desktops, laptops, printers, and other peripherals.
  • Support standard software applications and assist with installations or configurations or troubleshooting.
  • Assist users with hardware requests, ensuring the application submission process is completed. ...
Posted
a month ago

Tata Consultancy Services (TCS)

KL City

Posted
5 days ago

KL City

  • Liaison with external parties and vendors to support integration and troubleshooting.
  • Provide the high-quality service for the clients to meet win-win cooperation.
  • Responsible for as assigned by the Project Manager. ...
Posted
5 days ago

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