Consultative Selling: Conduct on-site inspections and client visits to assess needs, deliver presentations and propose tailored make solutions.
Customer Experience: Act as the primary point of contact for new accounts; urgently resolve client complaints and handle customer’s’ queries in accordance with company policy.
Sales Administration: Manage day-to-day administrative sales workflows, including drafting proposals, executing service agreements and maintaining the system.
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Sell in assigned promotions and propose customize promotional activities.
Prepare strong selling stories based on inputs from Marketing, Category Marketing and Key Account teams to influence business improvements with all customers.
Monitor and report on post-execution to ensure objectives are met.
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Handle and ensure all the branch processes and backroom processes covering premium collections, claim, policy servicing, surrender and new business processes are up to service standards;
Ensure all transactions are compliance with Standard Operation Procedure and Guides;
Ensures collection of documents, transmittal to HO, and follow ups with intermediaries, customers and business partners to fulfill outstanding requirements in order to increase business captured, completion of policy services or claims settlement.
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· Support management in maintaining and following up with overseas customers, especially recurring customers in the United States market.
· Assist in preparing customer information, customer background records and follow-up materials for distributors, wholesalers, retailers, contractors and business partners.
· Follow up closely on customer enquiries, quotations, samples, catalogues, product information, repeat orders and order status.
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Manage contract farms, implement and guide poultry caretakers on best farm management practice according to international standards such as provided by Cobb to ensure achievement of the desired Performance Index.
Liaise with relevant parties on issues pertaining to diseases and any other problems faced by the farmers.
Perform frequent farm visits to ensure Farm Management, Feeds Program, Bird Mortality and Weighing of the bird flocks are in accordance to best practice and KPIs set. To collect sampling and prepare reports to ensure smooth functionality of the farms.
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Consultative Selling: Conduct on-site inspections and client visits to assess needs, deliver presentations and propose tailored make solutions.
Customer Experience: Act as the primary point of contact for new accounts; urgently resolve client complaints and handle customer’s’ queries in accordance with company policy.
Sales Administration: Manage day-to-day administrative sales workflows, including drafting proposals, executing service agreements and maintaining the system.
...
Consultative Selling: Conduct on-site inspections and client visits to assess needs, deliver presentations and propose tailored make solutions.
Customer Experience: Act as the primary point of contact for new accounts; urgently resolve client complaints and handle customer's' queries in accordance with company policy.
Sales Administration: Manage day-to-day administrative sales workflows, including drafting proposals, executing service agreements and maintaining the system.
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E-Commerce Optimization: Assist in optimizing product listings, creative visuals, and promotional copy for our online channels (Shopee, website) to improve conversion rates.
Campaign Copywriting: Write engaging email newsletters, blog posts about green living, and punchy social media captions that communicate our zero-waste mission clearly.
To compile and update sales reports on a daily, weekly and monthly basis
To ensure all show units and sales galleries are well-maintained and in tip-top condition at all times, including liaising with contractors for any rectification works when necessary
Capable of producing simple, engaging social media content to promote products and drive sales, using Canva and AI tools
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Ensure compliance with the Strata Management Act 2013 and the Companies Act 2016
Assist in the preparation and coordination of Annual General Meetings (AGM) and Emergency General Meetings (EGM) for Management Corporation (MC) and/or Joint Management Body (JMB)
Coordinate and facilitate matters related to the transition from Joint Management Body (JMB) to Management Corporation (MC)
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Build rapport and relationship with chosen customers to establish loyalty, repeated sales and increase product holding.
Comply to statutory requirement and sales compliance in relation to FSA, KYC, AMLA and all relevant internal policies & procedures and sales compliance