Act as Technical Product Manager in operations, ensuring all technical components (servers, middleware components, application modules, interfaces, job chains, schedulers, connectivity paths) remain secure, compliant and lifecycle‑current.
Monitor, track and plan technology lifecycle events (EoL/EoS, patch cycles, hardware refresh, OS upgrades, middleware version changes) together with infrastructure and platform teams, ensuring risks are identified early and scheduled into IBSol governance cycles.
Execute Incident, Problem, Change and Release Management according to IBSol service standards, including detailed analysis, task coordination, root‑cause identification and technical approvals.
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Conduct rigorous testing and provide ongoing maintenance for applications to uphold performance and reliability standards.
Cultivate deep insights into clients' businesses and industries, leveraging this understanding to identify and capitalize on new opportunities for innovation and improvement.
Foster strong client relationships through clear and effective communication, collaborating closely with both clients and superiors to achieve project success.
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Translate complex algorithmic ideas - syntax parsing, semantic chunking, custom routing - into reliable, production ready software components.
Build and rigorously evaluate prototypes for future AI initiatives, including open source small language models (SLMs), custom embeddings, and multi agent / cross validation patterns, backed by measurable retrieval and quality metrics.
Architect multi tenant data, identity, and authorization layers that meet enterprise security and compliance requirements.
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Drive proposal and tender quality - Author solution write-ups, bills of materials, and scopes of work that strengthen win rates, including submissions for regulated industries such as oil & gas.
Advise on IT and infrastructure integration - Guide client IT teams through deployment considerations including cloud vs. on-premise architecture, network and connectivity requirements, API integration, and dashboard/digital twin setup.
Build internal technical capability - Develop playbooks, FAQs, and training materials that raise the sales team's technical fluency and reduce dependency on ad hoc engineering support.
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Conduct rigorous testing and provide ongoing maintenance for applications to uphold performance and reliability standards.
Cultivate deep insights into clients' businesses and industries, leveraging this understanding to identify and capitalize on new opportunities for innovation and improvement.
Foster strong client relationships through clear and effective communication, collaborating closely with both clients and superiors to achieve project success.
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In addition, you are leading the software engineering direction by establishing engineering standards, promoting DevSecOps best practices, providing technical coaching and contributing to the AWS cloud software engineering community.
Bachelor’s degree in Computer Science, Information Systems Management or in similar fields – Master/PhD is a bonus (CGPA > 3.0 or similar grading is a must)
8+ years of experience in software engineering with a track record of ownership in cross-functional teams, excellent communication skills, and a strong focus on continuous learning, technical curiosity, mentoring and driving high-impact engineering outcomes.
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Risk, policy and third party. Run the information security risk register as a decision-making tool, own the policy lifecycle and exception register, and assess the vendors and partners we integrate with.
Incident response and regulatory notification. Own breach assessment and the notification decision across the jurisdictions we operate in, alongside Legal. In healthcare this is the highest consequence judgement in the role.
Finding what is broken before someone else does. Go looking. Read the infrastructure code, pull the access review output, check that the alert a policy promises is actually configured. When you find a gap, bring it quantified, costed and sequenced.
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