Troubleshooting equipment/process failures, requesting proactive corrective actions, and making recommendations to avoid such issues in the future.
Bachelor's degree in Electrical Engineering, Instrumentation, Mechanical Engineering, or related technical field with minimum 3-5 years in field service, installation, and maintenance of analytical/process instrumentation systems.
Proven experience supervising subcontractors and managing site operations and experience with customer-facing technical support and troubleshooting.
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Build and validate proof-of-concepts (POCs), prototypes, and reference architectures for new AI use cases and technologies.
Develop and integrate AI capabilities such as large language models (LLMs), retrieval-augmented generation (RAG), AI agents, automation workflows, predictive analytics, and intelligent knowledge systems.
Design and implement system integrations through APIs, databases, cloud platforms, and enterprise applications.
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Operate DataPipes (EKS + Airflow) for ingestion orchestration, ensuring high availability and version-controlled configurations via IaC (CloudFormation/CDK).
Maintain & enhance logging, monitoring, observability & DevOps automation via modern tools such as CloudWatch, Splunk, PagerDuty, Slack, ServiceNow, Snowflake observability features.
Troubleshooting equipment/process failures, requesting proactive corrective actions, and making recommendations to avoid such issues in the future.
Bachelor's degree in Electrical Engineering, Instrumentation, Mechanical Engineering, or related technical field with minimum 3-5 years in field service, installation, and maintenance of analytical/process instrumentation systems.
Proven experience supervising subcontractors and managing site operations and experience with customer-facing technical support and troubleshooting.
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You will participate in code reviews to maintain code quality and share knowledge
You will participate in On-Call rotations to ensure the reliability of services
Years of relevant experience in software development, with proficiency in one of the major programming languages, e.g., Java (preferred) and Golang, relational databases such as MySQL, PostgreSQL, or Oracle and code versioning systems like Git
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POC & demonstrations by lead and validate complex Proof of Concepts (POC), technical demonstrations, and site surveys to ensure solutions align with customer requirements and business objectives.
Vendor compliance, manage the team’s vendor certification roadmap to ensure the organization maintains necessary partner statuses and meets all technical requirement thresholds.
Business growth by collaborating with product team to design marketing programs and involves in meeting and quarterly sales quotas like QBR through technical leadership.
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Analyze energy losses, downtime events, inverter trips, curtailment, shading, equipment degradation, and grid-related issues.
Work closely with relevant stakeholders to conduct root cause analysis (RCA) for underperforming assets and develop corrective and preventive action plans.
Prepare daily, weekly, monthly, quarterly, and annual asset performance reports for management and stakeholders.
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