Provides support on project execution such as preparing user requirements, quality control and coordinates with stakeholders to ensure the smooth and timely delivery on project
Prepare Test requirement and test environment to ensure that it is comprehensive and meet the User Acceptance Test (UAT) needs.
Execute Test scripts, monitor and record test results against the business expectation according to the test objectives.
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Assist with various testing phases (Unit Testing, System Integration Testing, Factory Acceptance Testing, User Acceptance Testing) as well as the Go-Live process
Serve as the connecting point between clinical staff, hospital management, and IT vendors
Provides support on project execution such as preparing user requirements, quality control and coordinates with stakeholders to ensure the smooth and timely delivery on project
Adjudicate problem solutioning between stakeholders; offer technical expertise to identify fact based solutioning.
Prepare Test requirement and test environment to ensure that it is comprehensive and meet the User Acceptance Test (UAT) needs.
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Bachelor’s degree in computer science, Software Engineering, Information Technology, or related technical fields.
Minimum 4 years of experience with cloud-based systems (preferably large scale CRM), business process management, and agile methodologies, with demonstrated experience delivering end‑to‑end solutions and usage of AI tools.
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If you believe in developing a better tomorrow, read on.
About the Role
Lead business analysis activities by engaging stakeholders to elicit, analyse and document business, functional and non-functional requirements, user stories, process flows and solution specifications.
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Coordinate and perform User Acceptance Testing (UAT) activities including test preparation, execution, defect management, business validation and sign-off support to ensure solutions meet business expectations.
Support implementation readiness and post-production activities through deployment planning, user readiness, knowledge transfer, post-implementation validation and production issue resolution.
Apply insurance domain, business process and system expertise to enhance solution quality, strengthen business validation and deliver effective outcomes.
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Coordinate with relevant information technology departments and third-party vendors to design, implement and maintain information systems to enable reporting and service delivery
Prepare communications and facilitate presentations on system enhancements and / or alternatives
Evaluate new store sites, develop and implement strategic expansion plans aligned with company growth
Monitor and evaluate performance metrics to ensure targets are met and adjust strategies as needed
Act as a primary point of contact within departments (e.g., finance, legal, marketing, operations, admin) to ensure alignment and synergy in achieving business objectives
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Assist Assistant Manager / Finance Manager in carrying out the performance studies for Line and Finance Management
Act as a true Business Partner
Obtain, validate and extract relevant information from various systems and Business Units to produce reports and perform data analysis on a timely basis
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Play an integral role in client engagements by delivering captivating presentations, showcasing demonstrations, and conducting training sessions for our products to clients
Developing and implementing learning management systems, instructional design, and consulting on learning and development best practices
Communicate with clients on various levels to obtain the necessary understanding on the business processes and requirements.
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Partner with Data Engineering on bronze-layer ingestion and pipeline design, so your models are built on solid, well-understood inputs.
Partner directly with business stakeholders to understand their goals and challenges, acting as their go-to person for anything analytics — from a quick SQL question to a new metric definition to a full dashboard.
Guide stakeholders on how to think about their own data: helping them frame the right question, choose the right metric, and understand tradeoffs in how something is calculated.
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Impact / Strategy: Drives significant impact on projects and programs by ensuring the delivery of high-value solutions that align with business strategy. Leads the evaluation of strategic solution options, including advanced value analysis and risk assessment, and actively shapes long-term roadmaps
Complexity / (Product Size): Works typically on a product or product line level, effectively managing highly ambiguous and evolving requirements in dynamic environments. Demonstrates a holistic viewpoint to analyze problems, considering potential micro and macro implications across related domains
Business / Technical Ability: Uses in-depth knowledge of the business or technical domain and relevant technologies to inform business strategies. Leads the application of tools, principles, and techniques across complex and cross-functional initiatives, anticipating challenges and proactively integrating analysis into broader solution design
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Provides support on project execution such as preparing user requirements, quality control and coordinates with stakeholders to ensure the smooth and timely delivery on project
Prepare Test requirement and test environment to ensure that it is comprehensive and meet the User Acceptance Test (UAT) needs.
Execute Test scripts, monitor and record test results against the business expectation according to the test objectives.
...