Working closely with internal stakeholders in aligning trade marketing initiatives and sales priorities/activities to ensure holistic integration to meet market needs.
To create an impact through multiple touchpoints across channels – planogram, in-store communication, and channel activation programs.
Create customer engagement plans for NPD and Go-To-Market along with marketing and sales.
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To realize our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.
To drive operational excellence by creating a conducive customer journey that leads to speedy and effective resolutions for customers and promoting self-serve
Ensure seamless operations in terms of cash, inventory, floor and in-store merchandising management
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Supplier Audits and Performance Reviews: Conduct regular audits and performance evaluations of suppliers to ensure compliance with contractual obligations and company quality standards.
Purchasing and Order Management: Manage the end-to-end procurement process include export and import, ensuring timely ordering, delivery, and inventory management of materials.
Market Research: Continuously analyze market trends and industry developments to ensure competitive pricing and sourcing of materials and services.
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Salesfloor Engagement: Spend 90% of time on the sales floor engaging with customers and coaching employees.
Store Operations (backup store manager responsibilities upon request and/or at manager's absence): Supervise store performance and daily operations. Participate in new store openings/closings; travel may be required. Attend Store Manager Meetings and offsite training as required. Process POS transactions (sales, exchanges, discounts and refunds) accurately; Ensure POS access right are up-to-date and comply with Retail P&Ps. Identify, interpret, diagnose the performance of the store as based on controllable operational KPI’s (including but not limited to CR, UPT, ATV) and lead the team accordingly.
Payroll and Scheduling: Manage payroll and create schedules to ensure profitability and service quality.
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