Provide real-time feedback and identify errors while templates are in development, comparing against existing ways of working (e.g. Sapphire or laboratory worksheets) to minimise rework
Complete formal verification of final templates to confirm they are fit for use in the analytical laboratory
Develop and train new, efficient and compliant working practices, creating supporting procedures and training packages...
Coordinate inspections: Arrange and conduct joint inspections with clients, consultants, and higher management.
Address non-conformances: Participate in the disposition of non-conforming items and lead the root cause analysis for corrective and preventive actions.
Final acceptance: Conduct final inspections and obtain client acceptance of the finished work....
· Conduct incoming material inspection, in-process inspection, and final product inspection to verify conformance to specifications.
· Investigate quality non-conformances, defects, and customer complaints; lead root cause analysis (RCA) and corrective and preventive action (CAPA) initiatives.
· Maintain quality records, inspection reports, and traceability documentation in accordance with the company's document control system and Client’s MDR format....
Own customer quality communication and complaints through containment, 8D, corrective action, verification and closure.
Lead investigations and cross-functional actions with Production, Engineering, Maintenance, Logistics and suppliers; require containment/rework as needed.
Monitor PPM, rejection, rework, scrap, complaints and Quality KPIs; drive defect prevention and process capability....