Develop strategic sales plans: Create and execute strategies to achieve or exceed revenue and room night goals, adjusting based on performance and market conditions
Analyze sales performance: Evaluate lost business reports and identify opportunities to strengthen conversion and competitiveness
Support exceptional service delivery: Collaborate across departments to coordinate the fulfillment of contracted services and uphold the highest standards of client satisfaction
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Ensures client satisfaction and manage overall client relationships at various levels of stakeholders from working level to senior management including up to C-Level. Grow customer intimacy and communicate across functional groups and build strategic relationships with client teams.
Plan, direct and lead sales and marketing activities that align with customer trends, market fluctuations, and changes in business practices and technology.
Comply with the Sensormatic Solutions sales methodology and practices.
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Build collaborative relationships: Partner with Hilton Worldwide Sales peers, customers, and hotel partners to identify and qualify new opportunities, conduct discovery calls for unmanaged accounts, and deliver tailored solutions
Assist with special projects and events: Support departmental initiatives, customer engagement activities, and participation in meetings and conferences as needed
Diploma or degree in Hospitality, Business, or related field
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Track, monitor and forecast normal and promotional stocks required to ensure fulfilment of stock required while maintaining a healthy stock holding at retail level.
Maximise the effective coverage of accounts, as well as monitor the execution of promotion and competitor’s activities to achieve sales target and increase market share.
Spearhead the annual review and negotiation in Trading Terms Agreements with key customers
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Client Relationship Management: Maintain existing corporate accounts and foster long-term partnerships to ensure account expansion and repeat business.
Sales Reporting and Forecasting: Utilize available tools to track sales activities, manage pipelines, and provide accurate and timely sales forecasts and reports to management.
Education: Minimum SPM / 'O' Level qualification is required. Fresh graduates with a strong passion for technology sales are highly encouraged to apply.
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Monitor and report on competitor activities, track performance against key performance indicators (KPIs) and sales plans, and maintain accurate customer and sales data within the Customer Relationship Management (CRM) system
Drive continuous improvement initiatives that strengthen sales processes and elevate customer satisfaction, while collaborating closely with internal stakeholders to ensure timely product delivery and long-term key account relationship development
Administrative duties and coordination tasks as required
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Prepare official letters, presentations, reports on Government & Corporate Sales operations, including budget monitoring, budget utilization, incentive schemes and payment to dealers.
Responsible for monitoring EV business trends including identifying market trends and making recommendations for business improvement.
Ensure product, soft skills, sales training to dealers for optimization of retail potential.
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