Organize and lead meetings or workshops with users to gather and clarify business requirements and support the creation of business workflows for documentation
Prepare, document, and obtain sign-off on business requirements through walkthroughs and reviews with users
Evaluate feasibility, benefits, and risks of new IT solutions, recommending process improvements aligned with business needs and compliance standards
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Translating Business Unit and brand strategies into focused territory and customer plans that address complex market dynamics and maximise business opportunities
Analysing and integrating business performance metrics, customer insights, competitive intelligence, and market trends to identify key business drivers and shape future growth strategies
Partnering closely with Marketing and cross-functional stakeholders to strengthen brand positioning, prioritise growth opportunities, and optimise customer engagement strategies
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Ensuring achievement of Sales Force Effectiveness (SFE) KPIs through structured field coaching, performance reviews, action planning, and continuous capability development
Partnering closely with Marketing and cross-functional stakeholders to align customer engagement strategies and maximise portfolio performance opportunities
Monitoring territory performance, customer needs, competitive activity, and market trends, translating insights into actionable territory plans and business recommendations
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Determine when enhanced due diligence is required; perform or coordinate deeper reviews (site visits/interviews where applicable, expanded research, and escalation packages).
Provide decision support to approving bodies and country/Regional compliance leadership; ensure timely, well-substantiated escalations for high-risk or sensitive cases.
Partner with Legal, Procurement, Finance, and Business stakeholders to ensure third-party onboarding/renewal requirements are met before engagement and payment.
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Prepare comprehensive training materials, conduct end-user training sessions, and provide post-go-live support to resolve system tickets efficiently
Collaborate with cross-functional teams to ensure seamless integration of FI modules with Materials Management (MM) and Sales and Distribution (SD) modules
Bachelor's degree in Finance, Accounting, Information Technology, or related field, or equivalent professional experience
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