Tier-3 Operations & Escalations: Serve as the senior escalation point for unresolved network incidents from L1/L2 teams, performing root cause analysis (RCA) and driving long-term remediations.
Construction Support: Resolve design discrepancies and site-related technical issues. Coordinate with site teams to manage site activities align with approved drawings.
Coordinate with the HSE team to ensure all civil construction activities are performed in accordance with site safety protocols and environmental regulations.