Solution Comparison: Evaluate and compare technical specifications, features, performance, scalability, compatibility, and pricing across different IT hardware vendors to recommend the most appropriate solutions.
Requirements Gathering and DocumentationGather new requirements from clients and partners, clarify details, and document them clearly for the development team using tools such as JIRA.
Implementation, Training, Troubleshooting, and Testing on Software App, providing expert advice and solutions to customer issues, and ensuring all tickets are resolved promptly and to the client's satisfaction.