Analyze device, process, and field quality data to identify trends, risks, and improvement opportunities.
Support containment actions, failure analysis, and validation of corrective actions in collaboration with engineering, manufacturing, test, reliability, and supplier teams.
Prepare high-quality technical reports, customer responses, and management summaries.
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Enforce application-level coding standards using Python (Django), Node.js, and modern JavaScript frameworks such as Vue.js, including performing code reviews and auditing deliverables to ensure compliance with WHO requirements.
Ensure compliance with DevOps practices, including image management, secrets handling, automated testing, and adherence to WHO standards and policies.
Develop and enforce runbooks, SOPs, and documentation standards.
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Address and resolve technical challenges that arise during the installation and operation of control systems, ensuring minimal disruption to project progress.
Maintain detailed records of control system configurations, modifications, and performance metrics, providing regular reports to project stakeholders.
Ensure all control system installations comply with local regulations, industry standards, and safety protocols specific to Malaysia's data center operations.
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Develop personas, journey maps, service blueprints, and experience flows.
Create wireframes, mockups, user flows, interactive prototypes and visual designs that effectively communicate design concepts to stakeholders and development teams
Iterate and test designs, continuously track and analyse user behaviour and feedback to identify areas for improvement and growth.
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Train, coach and mentor investigators to improve the standard of Quality investigations.
To promote an environment that encourages the right behaviour to establish a Zero Defect and Zero Harm culture.
Familiar with Civil Aerospace processes and Civil Large Engine products. Ability to work across cross-functional teams and influence quality outcomes.
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Collaborate with backend developers, UI/UX designers, cybersecurity teams, QA engineers, and solution architects throughout the software development lifecycle.
Participate in technical design discussions and contribute to solution architecture.
Implement secure authentication, authorization, and session management mechanisms.
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Work closely with the technical team and lead translation of research outcomes to business viable products
Lead conversations with customers to capture business and technical requirements to provide proposals for projects
Coordinate and integrate not only ARTC but also sister research institutes to deliver business viable solutions Maintain customer relationships to strategically place new products and drive projects for long-term growth Create and implement business plans, prepare and conduct commercial growth presentations Lead translation of research outcomes to industry adoption
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Integration & Interface Configuration: Partner with technical integration teams to define and test all technical interfaces required to support the “to-be” processes, ensuring seamless, bidirectional data flow between the WMS and upstream/downstream systems (ERP, Order Management, WMS/WES/WCS/RCS,TMS).
Testing & Validation Against Process Design: Develop, execute and manage comprehensive test scripts to validate that every system path, business rule, and configuration correctly enables the intended operational process. Lead and facilitate User Acceptance Testing (UAT) to ensure the operational outcome aligns with the engineered design.
Data Migration Execution & Infrastructure Assessment: Lead data mapping, and validation activities to ensure master data (items, locations, bins) and open transactions align with the new process and system. Develop intuitive dashboards and reports to support the Operations team in tracking productivity and KPIs. Define and communicate all WMS-specific security and infrastructure requirements to the IT team.
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Develop personas, journey maps, service blueprints, and experience flows.
Create wireframes, mockups, user flows, interactive prototypes and visual designs that effectively communicate design concepts to stakeholders and development teams
Iterate and test designs, continuously track and analyse user behaviour and feedback to identify areas for improvement and growth.
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