Assist the customer to help design their ideal furniture combination and suggest suitable products and arrangements conforming to their ideal design.
Know about all the Kitchen planning / buying process and offered IKEA services in the store as delivery, assembly, installation, and finance schemes and use the knowledge to help customers make informed choices which results in a better shopping experience for them.
Providing cost estimates and timelines for projects
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You actively offer all the services available in the IKEA store to help customers make informed choices, which results in a better shopping experience for them .
You ensure you maximise sales whilst maintaining profitability by knowing and actively steering towards the topselling and prioritised products (e.g. overstock/övertag).
Assist the customer to help design their ideal furniture combination and suggest suitable products and arrangements conforming to their ideal design.
Know about all the Kitchen planning / buying process and offered IKEA services in the store as delivery, assembly, installation, and finance schemes and use the knowledge to help customers make informed choices which results in a better shopping experience for them.
Providing cost estimates and timelines for projects
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Actively working towards fulfilling the four tasks of the store.
Currently pursuing tertiary education/Final semester (Bachelor's Degree or Diploma in Early Childhood Education or Customer Service Management) - Letter of internship from your academy and your resume is required for this application.
Good communication skills, service-oriented and fluent in English.
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Assist the customer to help design their ideal furniture combination and suggest suitable products and arrangements conforming to their ideal design.
Know about all the Kitchen planning / buying process and offered IKEA services in the store as delivery, assembly, installation, and finance schemes and use the knowledge to help customers make informed choices which results in a better shopping experience for them.
Providing cost estimates and timelines for projects
...
Assist the customer to help design their ideal furniture combination and suggest suitable products and arrangements conforming to their ideal design.
Know about all the Kitchen planning / buying process and offered IKEA services in the store as delivery, assembly, installation, and finance schemes and use the knowledge to help customers make informed choices which results in a better shopping experience for them.
Providing cost estimates and timelines for projects
...
I take the IKEA national business plan and ensure our store plan is aligned to this while meeting our local consumer needs. Our aim is to communicate a consistent message to our consumers and sell the benefits and uniqueness of the IKEA idea, attracting consumers to our stores, and supporting the conversion of visitors into loyal, long-term IKEA customers.
I ensure we actively work towards fulfilling the four tasks of the IKEA store: o to act as a highly efficient, and staffed, sales mechanism
I regularly walk the store at different times of day and take the opportunity to actively engage with our customers and co-workers, I use the insights I gain from this to work with my team to help improve the shopping experience for our customers.
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Training & Development: Provide expertise on and develop training materials for co-workers and external partners to ensure adherence to safety and risk management protocols. Oversee ongoing training and audits related to safety and compliance.
Emergency Response Management: Ensure readiness for emergency situations by coordinating with the store’s Emergency Response Team. Lead crisis management and emergency response efforts in alignment with the store’s plans.
Risk & Compliance Culture: Promote a safety-focused culture by raising awareness and driving action throughout the store. Educate and empower co-workers and external service providers on Ikano’s Code of Conduct, Anti-corruption & Bribery Policy, operational procedures, and relevant local legislation related to health, safety, security, and the environment, fostering a culture of transparency and ethical behavior.
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Keep visitors in mind when working on the shop floor, minimise disruption and remain aware at all times of the importance of safety and the visual impact for visitors.
You secure high quality, simplicity, efficiency and cost consciousness in planning and implementing all range presentation solutions by applying national directions and using global tools, proven solutions and best practices.
You actively contribute to gathering insights about store layout and range presentation and translating this knowledge into relevant and inspiring store solutions that will support a convenient shopping experience and reflect the local needs of life at home.
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You are responsible for food preparation and the cash registry in ensuring adherence to the guidelines stipulated in IKEA Concept Documentation and IKEA Safety & Security Risk Manual.
You ensure a safe working environment for co-workers and customers in accordance with prevailing local health and safety regulations and HACCP standards.
You act in accordance with the IKEA Sustainability Direction and work with the team to take actions that contribute to sustainability, such as waste management.
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