Understanding of networking, firewall, endpoint, email, and cloud security concepts, with scripting or automation skills and the ability to produce clear technical reports and documentation.
Strong analytical and problem-solving skills, with the ability to remain calm, structured, and effective when managing security incidents and operational challenges.
Ability to work closely with MSPs and vendors, provide on-call support when required, maintain high integrity and confidentiality, and pursue advanced cybersecurity certifications for continuous professional development.
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You will provide a variety of comprehensive Project Management, Customer engagement, reporting and administrative services to ensure Customer requirements are met with the highest level of satisfaction.
Act as the primary point of contact with all Customers throughout the build, fit-out and onboarding process.
Ensure Early Access, Ready for Service, and other Customer contractual requirements are met by coordinating with internal teams to track and maintain compliance with all Customer contract obligations.
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