Process all collection activities by prioritizing the cases and follow up according to client policies and procedures
To perform outbound calls with external customers for payment inquiries.
Manage bad debt provision, credit write-offs and credit suspensions when deemed appropriate, and coordinate with external collection agencies or lawyers on a case-by-case basis.
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Gather medical and scientific field intelligence and communicate, where appropriate, within the company.
Support internal teams such as sales and marketing to develop their scientific and technical expertise through the delivery of scientific update presentations.
Serve as a point of contact for thought leaders and external experts in Malaysia to address HCP needs for scientific knowledge in a therapeutic area and, when requested, support the safe, effective, and appropriate use of relevant Rxilient medicines.
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May provide guidance and manage work of others for specific programs or objectives. Leads prioritization and planning for large strategic initiatives.
High quality Master Data is a part of a strong AI foundation, and this role will contribute to developing and maintaining the data foundations for Safety AI enablement. Apply advanced theoretical knowledge and establish new principles and concepts to independently address strategic business technology problems.
Has deep business process domain knowledge and stays abreast of technology innovation in their domains.
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