Payroll & Compensation: Administer monthly payroll, allowances, and statutory contributions (EPF, SOCSO, EIS, HRDF).
Training & Development: Work closely with HODs to identify training needs, coordinate in organize training courses, and ensure compliance with HRDC requirements (e.g. Grant approval, claim submission, etc.).
Employee Relations: Assist in grievances handling, disciplinary proceedings, and foster positive workplace culture.
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Data Governance & Quality Assurance: Execute high-accuracy data updates and perform rigorous audits of employee records against source documentation to maintain the "Source of Truth" across all HRIS platforms.
Reporting & Actionable Analytics: Deliver scheduled and ad-hoc reports by extracting and validating data from various HR systems, providing stakeholders with accurate data to support business decisions.
Compliance, Privacy & Governance: Ensure 100% compliance with global data privacy regulations (e.g., GDPR), internal controls, and local statutory requirements through secure data handling and administration.
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Act as a technical development Consultant, responsible for the design, development, implementation, integration, and support of global HR applications within the HR and Communications IT landscape, with a primary focus on SAP HCM solutions.
The role is accountable for delivering scalable and reliable technical solutions that support HR business processes, ensuring seamless integration between cloud and on-premise HR systems, and driving continuous improvements in the global HR technology environment. The incumbent will work closely with HR business stakeholders, process owners, and IT teams to translate business requirements into innovative technical solutions while ensuring operational excellence and service quality.
Strong SAP ABAP development experience is highly desirable and will be considered a significant advantage, particularly in developing custom enhancements, interfaces, and technical solutions supporting SAP HCM, Global Master Data (PMD), Fiori and SuccessFactors integrations.
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Purchase Order & Goods Received Management: Oversee the end-to-end purchasing process for the SAPMENA Campus, including creating Purchase Orders (POs), tracking open commitments, and driving timely Goods Receipts (GRs) from participating markets.
Cross-Charging & Rebilling: Manage the monthly rebilling process of participant fees for learning programs, ensuring accurate and timely cost allocation to the respective markets.
P&L Tracking & Reporting: Diligently track all program-related costs (expenses, vendor fees) and revenues to maintain an accurate, up-to-date Profit & Loss (P&L) statement. Prepare and present monthly financial reports to the Finance team.
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Purchase Order & Goods Received Management: Oversee the end-to-end purchasing process for the SAPMENA Campus, including creating Purchase Orders (POs), tracking open commitments, and driving timely Goods Receipts (GRs) from participating markets.
Cross-Charging & Rebilling: Manage the monthly rebilling process of participant fees for learning programs, ensuring accurate and timely cost allocation to the respective markets.
P&L Tracking & Reporting: Diligently track all program-related costs (expenses, vendor fees) and revenues to maintain an accurate, up-to-date Profit & Loss (P&L) statement. Prepare and present monthly financial reports to the Finance team.
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Compliance, Privacy & Governance: Ensure 100% compliance with global data privacy regulations (e.g., GDPR), internal controls, and local statutory requirements through secure data handling and administration.
Continuous Improvement Mindset: Proactively identify and implement process enhancements to boost productivity, improve cost efficiency, and increase customer satisfaction in collaboration with the Team Lead / Manager.
Knowledge Management: Maintain and enhance operational documentation, including Job Aids, SOPs, and FAQs, ensuring they reflect current best practices and support accurate inquiry resolution.
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Reporting & Escalation: Consolidate vendor performance data to provide routine updates to zone leadership, and act as the primary point of contact to resolve and escalate critical service issues.
Financial Administration & Budget Management
Purchase Order & Goods Received Management: Oversee the end-to-end purchasing process for the SAPMENA Campus, including creating Purchase Orders (POs), tracking open commitments, and driving timely Goods Receipts (GRs) from participating markets.
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Assists in providing seamless end-to-end solutions considering local languages, working times and optimal delivery mode for the geography / sub- geography needs.
Assists in building and maintaining relationships with key stakeholders including employees, managers, and internal HR teams to ensure effective communication and collaboration within the region for a geography.
Delivers support to employees and managers through defined channels (e.g. onsite / call) to efficiently execute processes and advise on human resources policies and procedures.
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