Handle employee relations issues early and deal with everyday complaints tactfully.
Provide advice and support for labor relations with unions, such as wage or contract discussions, and carry out tasks that need local knowledge or on-site presence, especially for legal, regulatory, or community-related issues.
Develop and implement employee relations strategies aligned with company goals.
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Design or curate digital learning, microlearning, assessments, practical learning activities, and other scalable learning solutions.
Establish appropriate methods for measuring learning effectiveness, including knowledge retention, application on the job, behavioral change, and performance improvement.
Develop and maintain L&D standards, SOPs, templates, governance, and documentation.
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Maintain and update HR databases, employee records, and reports.
Provide administrative support for daily HR operations.
Contribute to business development initiatives by building partnerships with universities, colleges, and training institutions to source internship and graduate talent.
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Pemantauan Kehadiran: Mengawal selia kehadiran pekerja, permohonan cuti, cuti sakit (MC), tuntutan kerja lebih masa (OT), dan menangani isu ketidakhadiran pekerja.
Pengurusan Payroll & Statutori: Menyelaraskan proses penggajian bulanan serta memastikan caruman badan statutori (EPF, SOCSO, EIS, PCB, dan HRD Corp) dihantar dengan tepat dan mengikut masa yang ditetapkan.
Hubungan Pekerja: Mengendalikan kes-kes hubungan industri, tindakan tatatertib, aduan disiplin, serta menjawab sebarang pertanyaan berkaitan kebajikan pekerja.
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Develop, review, and implement HR policies, procedures, and best practices to ensure operational excellence and compliance with employment legislation.
Handle employee relations matters, including grievances, disciplinary actions, investigations, conflict resolution, and employee counselling.
Manage and drive the company's performance management framework, including KPI setting, performance reviews, performance improvement plans, and succession planning.
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