Independent Problem Solving: Investigate operational bottlenecks, OT disputes, and staffing ratios, resolving issues directly before reporting to C-suite.
The ideal candidate combines strong program management, workforce operations, stakeholder management, and analytical capabilities with a passion for continuous improvement and customer service.
Handle workers’ pass applications, renewals, cancellations, and related administrative matters, ensuring all applications and documentation are submitted accurately and within the required timelines.
Provide first-level HR support to employees by responding to HR-related inquiries and assisting with employment documentation and administrative processes.
Collaborate with multiple parties to develop and deliver recruitment strategy and framework suited for the service recipients. Support the talent pipeline processes through gathering of local market talent insights, managing sourcing/recruitment channels, creating internal candidate data pools, and supporting recruitment campaigns and marketing activities.