Monitor workforce, engagement and talent metrics, benchmark HR practices against market trends, and provide management with data-driven insights and recommendations to strengthen workforce capability, employee experience and organisational performance.
Manage HR systems and reporting: Oversee team member data entry, track employment transitions, maintain training and corrective action records, and generate reports on key HR metrics
-Handle daily office administration and documentation.-Maintain proper filing systems for company, outlet, employee, and operational records.-Prepare reports, memos, letters, notices, and management documents.-Coordinate with suppliers, vendors, contractors, and service providers.-Assist with purchasing requests, office supplies, and operational requirements.-Monitor licences, permits, insurance, and other relevant business documentation.-Ensure important documents are properly maintained and updated.Job Requirements
Employee Relations & Engagement – Foster a positive, inclusive and productive working environment; effectively manage grievances, disciplinary actions, and engagement initiatives to improve morale and retention.
Training & Development: Identify training needs, coordinate training programmes and support initiatives that promote employee development and engagement.
Work with the Head of HR on broader people initiatives, including workforce planning, performance management, talent development, and succession planning.