At Engineering Edge, we believe outstanding customer service goes beyond responding to enquiries. We aim to deliver a concierge-style customerexperience, where customers receive personalised attention, proactivecommunication, reliable follow-through, and seamless coordination from orderconfirmation to final delivery.
The role will focus on translating planning challenges into structured analytical problems, diagnosing performance drivers, evaluating scenarios and trade-offs, and developing evidence-based recommendations that improve planning decisions.
Technical Support & Coordination: Whenever required, collaborate with internal teams (engineering, production, warehouse, service team and procurement) to ensure technical specifications, drawings, and certificates are met.