Create and maintain system assets including forms, templates, workflow rules, and custom fields to support evolving organisational requirements.
Lead initiatives to integrate sourcing and contract management platforms with other enterprise systems, supporting digital transformation efforts and data accuracy.
Build strong partnerships with internal stakeholders across faculties and divisions, providing expert procurement advice and influencing support for sourcing strategies and procurement objectives.
Manage relationships and negotiations with external suppliers and service providers, supporting effective contract outcomes, commercial value and ongoing supplier performance.
Establish and facilitate tender and evaluation panels, ensuring procurement decisions are structured, transparent and aligned with relevant governance requirements.
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Copywriting: Draft compelling, tone-appropriate content write-ups, captions, and ad copy tailored to each platform and brand voice.
Graphic Design: Design eye-catching visual assets, graphics, and layouts for social posts, stories, and advertisements using design tools (e.g., Canva, Photoshop, Illustrator).
Video Production: Shoot, edit, and produce short-form and long-form video content (e.g., Reels, TikToks, Shorts) tailored to platform trends and client goals.
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Claims & Quality Resolution: Handle product defect and short-shipment claims (quarterly or ad-hoc), which includes validating claims, issuing credit memos, overseeing scrapping processes, and coordinating filings back to HQ or sourcing networks.
Shipping Documentation & Compliance: Direct customer logistical communications, verify payment clearances prior to issuing shipping instructions, and manage vessel bookings and billing documentation. Ensure seamless e-invoicing compliance (such as LHDN requirements) and maintain accurate audit-ready digital archives of all commercial paperwork (Commercial Invoices, Bills of Lading, Packing Lists, and Certificates of Origin).
Cross-Functional Collaboration: Partner dynamically with Brand HQs, external suppliers, regional agents, and internal departments to maximize daily operational efficiency and support ad-hoc departmental objectives.
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OPEX Governance for Support, Maintenance, and Corrective Management: A Data and Signalling Specialist provides governance over operational expenditure (OPEX) by validating project scope, reviewing Bills of Quantities (BOQs) for cost optimization, ensuring budget-aligned Purchase Requisition (PR) and Purchase Order (PO) issuance, and maintaining quality assurance throughout project delivery until final acceptance and sign-off.
Platform Security and Compliance: The specialist ensures the security, compliance, and risk management of Data and Signalling platforms by enforcing adherence to Cyber Defence (CD) security policies and standards, regulatory obligations, 3GPP specifications, industry best practices, and internal and external audit requirements. This governance strengthens platform resilience and ensures ongoing compliance with organizational and regulatory standards.
Bachelor's Degree in Engineering (Telecommunications, Electrical, Electronics or a related discipline) or an equivalent qualification.
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Install, configure, manage, maintain, test, evaluate, and repair computer networks, workstations, support server system(s), supporting hardware/software, user accounts, and computer/telephone rooms. Train/instruct users in proper use and security of all systems. Troubleshoot/repair/resolve technical problems/issues related to computer hardware/software/LAN and WAN/internet. Respond to program error messages. Provide network communications support and technical guidance. Refer major problems to vendors/technicians. Analyze, recommend, and implement process improvements. Consult with others to assess/analyze/resolve computing needs and system requirements. Inspect, test, and diagnose computer equipment/systems. Plan and coordinate information technology-related equipment installations, moves, additions, changes, and system enhancements. Plan, coordinate, and implement network security measures. Provide end-user support for all applications. Plan and manage disk space for entire network. Maintain accurate inventory of all technological devices. Enter commands and activate controls on computers and equipment. Ensure backup tapes are locked in a fireproof safe.
Follow all company policies and procedures, report accidents, injuries, and unsafe work conditions to manager. Maintain confidentiality of proprietary information; protect company assets. Address guests’ service needs; assist other employees. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Serve as role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations/standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds. Stand, sit, or walk for extended periods of time. Enter and locate information using computers/ Point of Sale (POS) systems. Move up and down stairs/ramps. Perform other reasonable job duties as requested by Supervisors.
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Responsible to drive new products development procedures and guidelines. Also responsible to drive change management as resulting from New Product.
Development innovations in factory and ensure the development of products that meet 60/40+ in all product categories as defined by Business Unit in the brief.
Need to assess the competencies of the team of technologists, manufacturing specialists and technicians in factory using skill matrix.
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