Organized & Deadline-Driven : Ability to juggle multiple sourcing projects and deadlines. Strong time management and prioritization abilities.
Curious & Resourceful : Continuous looking for better ways to source. Not afraid to dig deep and explore non-obvious solutions.
Strategic Thinker : Understands how sourcing choices affect the bigger business picture. Think ahead, plan for risk and align sourcing with company goals. Ability to adapt sourcing strategies to dynamic market conditions.
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Partner with Sales representatives to develop and execute account plans that support customer needs and business objectives.
Serve as the clinical subject matter expert for assigned products and therapies, translating clinical evidence and technical information into customer-focused solutions.
Support customer case coverage across high-volume accounts and maintain consistent clinical service levels for key opinion leader (KOL) hospitals and stakeholders.
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Collaborate with the internal teams (PR/Digital/Ecommerce/Marcom) for strategic planning across social platforms to enhance online presence, community engagement and drive sales conversion
Review and edit the contents for Meta, TikTok and Linkedln platforms as well as executive profiles and Company page on Linkedln
Manage influencer marketing campaign and support media/influencer engagement events
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Direct supervision and coordination of the activities in the allocated unit/ward, in line with the Policies and Procedures of Nursing Services.3. Responsible to keep Unit Manager informed of any incidences or reportable situations that need nursing administrative involvement
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Build and manage strong relationships with external partners, agencies, vendors, associations, government-linked organisations, and event organisers.
Drive compelling customer engagement experiences and storytelling that position CelcomDigi as a trusted enterprise and digital transformation partner.
Conceptualise bold and innovative engagement formats, experiences, and activation ideas that challenge conventional B2B marketing approaches and create memorable business impact.
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Partner closely with IT, Cybersecurity, Finance, and Business stakeholders to ensure infrastructure initiatives are well-integrated, cost-effective, and aligned with business priorities.
Evaluate and recommend suitable technology platforms, vendors, and infrastructure solutions, including supporting due diligence, RFP processes, and contract negotiations where required.
Monitor emerging technology trends and regulatory developments and assess their potential impact on the organisation’s infrastructure strategy.
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Promotes and sells PD medical equipment and consumable products to government, private, and NGO sectors; able to develop long-term business relationships with existing and potential clients.
Monitor competitor activity within accounts and share actionable insights.
Build and maintain strong relationships with healthcare professionals and decision-makers.
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Provide contract updates per customer and sales teams requests (add items, delete items, term changes, etc.) & work with Pricing & Business Operations team. Work directly with external customers to manage the contract modification process and set expectations.
Provide support to customers by coordinating with our finance department in answering any billing or invoicing questions.
Provide requested customer reporting on required regular customer requested cadences.
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Provide inventory management and invoicing to customers and branch operations
Provide consigned and owned inventory management support by delivering, organizing and monitoring inventory of implants and instruments at customer location
Attend and support routine primary surgical procedures
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Ensure claims are processed within defined turnaround time (TAT), productivity, and quality benchmarks, balancing speed with accuracy and service excellence.
Identify, investigate, and escalate potential fraud, abuse, or leakage risks, working closely with the Fraud Investigation Unit and relevant stakeholders to support effective risk mitigation.
Manage claims requiring additional information by preparing clear, professional, and compliant correspondence to claimants, healthcare providers, and third parties, ensuring timely follow‑ups and resolution.
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