Serve as escalation owner for critical supplier quality issues, including supply disruptions, major nonconformances, and regulatory findings tied to suppliers.
Partner with Procurement/Sourcing leadership to integrate quality criteria into sourcing decisions and joint supplier scorecards.
Develop, enhance and own the global supplier quality process, and resourcing model across CoE and sites.
...
“We’re excited to have you onboard as our new Customer service & Logistics Manager SEA, Your leadership and expertise will be key in driving efficiency, safety, and excellence across our operations. Here’s to smarter workflows, stronger teamwork, and shared success. Let’s get moving!” -Eunice, Fulfillment Manager,SEA
What you will do
· Execute customer contact strategies across SEA to ensure high service quality, engagement, and customer retention
...
Documentation: Author and maintain comprehensive project documentation, including the Program Initiation Document (PID) and client-facing project plans.
Primary Interface: Serve as the main point of contact between external clients and the company to manage NPI projects within professional standards and policy frameworks.
Cross-Functional Leadership: Lead, kick off, and facilitate meetings for high-complexity, cross functional, and global core teams.
...