Facilitate team knowledge: Provide regular updates and training to ensure the team is well-informed of hotel offerings, services, and local attractions
Delight our guests: Welcome guests, respond to inquiries, and resolve concerns promptly to uphold service standards
Inspire and develop the team: Supervise and support front office team members, monitor performance, provide coaching, and foster a positive and productive work environment
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Financial Reporting & Analysis: Prepare, review, and analyze monthly P&L by channel, as well as monthly manufacturing reports (including margin overheads and production variances).
New Product Development (NPD): Perform P&L simulations and financial modeling for prospective product launches.
Taxation & Compliance: Support the Finance Manager in gathering and compiling data for Transfer Pricing documentation.
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Drive organizational design initiatives that improve operational efficiency and effectiveness across business functions
Steer the performance management agenda with business leaders, ensuring robust differentiation, capability development, and timely interventions that raise overall organizational performance
Partner with the rewards function to develop market-driven compensation recommendations that strengthen employee performance, engagement, and retention
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