Advise clients on performance management, promotions, career development, and compensation benchmarking with a consultative, solutions-oriented approach.
Support Embedded (reseller) and HR Consulting clients with tailored HR guidance, adhering to defined communication protocols, service standards, and process controls.
Prepare and manage employment contracts and HR documentation (offers, confirmations, compensation/title changes, probation extensions, renewals), while proactively tracking key dates such as probation periods and contract expirations.
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Drive annual HR processes such as performance appraisal, salary review, bonus exercises, promotion reviews, and headcount planning.
Support business transformation, organizational change, restructuring, and workforce optimization initiatives, ensuring effective change management and stakeholder engagement.
Manage and advise on complex employee relations matters, including disciplinary issues, grievances, investigations, performance improvement plans, and employment-related concerns.
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Process cancellation of work permits and employment passes, and withdrawal of vocational licences for non-local employees upon cessation of employment.
Monitor employees due for retirement and process retirement cases on optional or medical grounds for approval.
Handle resignation and termination cases, including exit clearance and administration.
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People skills & delivery: Strong communication and problem-solving skills, with the ability to manage tasks independently and work well with stakeholders.