Design, implement, and oversee programs that reinforce employee engagement, recognition, wellbeing, and diversity, equity & inclusion (DEI).
Monitor employee sentiment through surveys, feedback mechanisms, and pulse checks; analyze results and collaborate with leadership to drive actionable improvements.
Develop and deliver training, workshops, and communication campaigns that promote core cultural behaviours and leadership alignment.
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Leverage all aspects of sourcing, including but not limited to PageGroup systems, Client ATS, LinkedIn, job board mining, internet sourcing, social networking, employee referrals and networking events.
Identify talent in hard-to-reach places, learn about their skills and motivations and educate them on our client’s culture and opportunities.
Conduct research to identify, evaluate and prioritise target companies and locations to attract talent from
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Change Management & Culture: Serve as the lead change agent for the organization. Embed a culture of high performance and continuous development through deliberate OD interventions.
Performance Ecosystem: Modernize the performance management process, shifting the focus from transactional appraisal to a growth-oriented dialogue that drives business outcomes.
Data-Driven Decision Making: Establish KPIs to measure organizational health, talent readiness, and the ROI of OD/TM initiatives, reporting directly to the CHRO to influence executive-level strategy.
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Support daily operational tasks, including ticket management, backlog follow-ups, and coordination with internal teams (stores, logistics, finance, etc.).
Learn and adhere to customer service SOPs, policies, and escalation procedures.
Assist in identifying common customer issues and contribute ideas to improve workflows, processes, or FAQs.
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Utilise digital tools, AI-powered applications, and online resources to support research, analysis, reporting, problem-solving, and operational efficiency.
Provide administrative and operational support to the Management team.
A Diploma or Bachelor’s degree in any field, or equivalent practical experience.
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Implementing authentication, authorization, encryption, and data protection measures in line with MCMC cybersecurity standards and regulatory requirements.
Ensuring fast load times, low-latency API responses, high availability, and responsiveness under concurrent traffic.
Ensuring secure, reliable interoperability between MCMC internal systems and third-party platforms through API gateways and standardized contracts.
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To assist in ensuring compliance with quality management system requirements in the recruitment area.
To prepare HR periodical and ad hoc reports related to recruitment.
To conduct orientation training for new joiners and assist in coordination of on boarding kit such as identification of workstation allocation, stationery preparation, creating of staff profile via HR system, access card activation and office familiarization
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Maintain office supplies inventory and place orders when necessary.
Keep register record for all company motor vehicles. Responsible for renewal of insurance, road tax and other related matters.
Maintain staff movement register – AL, MC, EL and absent from office. Ensure all necessary supporting is provided by employee and being recorded accordingly.
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Design, implement, and oversee programs that reinforce employee engagement, recognition, wellbeing, and diversity, equity & inclusion (DEI).
Monitor employee sentiment through surveys, feedback mechanisms, and pulse checks; analyze results and collaborate with leadership to drive actionable improvements.
Develop and deliver training, workshops, and communication campaigns that promote core cultural behaviours and leadership alignment.
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Provide guidance and support to retail operations teams on employment legislation, company policies, and best HR practices.
Represent the Company in discussions with employees, external authorities, and legal representatives where required.
Monitor and ensure compliance with Malaysian employment laws and regulations, including Employment Act, Industrial Relations Act, and other relevant legislation.
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Campus Relations & Community Initiatives: Cultivate strategic relationships with universities to drive campus partnerships, career fairs, and CSR projects, while leveraging internal events to amplify our external talent brand.
Milestone Celebrations & Culture Advocacy: Engage with team members during key career milestones to celebrate their achievements, capturing their authentic stories and feedback on our company job boards.
Operational Support: Assist with ad-hoc administrative tasks and day-to-day team support as needed to keep our people and culture operations running smoothly during peak times.
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