Handle confidential information and maintain the security of the executive's records and files.
Maintain the executive's office and accounting records; monitor, review, and approve standard expenditures to ensure that office activities are conducted within established budgets.
Perform other administrative tasks using independent judgment and discretion. Plan, organize, and schedule own workload to ensure activities are completed accurately and on time. This includes preparing documents and presentation materials, screening and responding to incoming correspondence, inquiries, and phone calls, drafting letters and official information releases, arranging and attending meetings, and taking and distributing minutes.
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Lead and manage customers’ presentations and proposals and conduct monthly performance reviews together with customers and internal stakeholders
Develop an Annual customer call cycle (Planned and Unplanned Maintenance) to secure committed orders with new and existing customers and gain any competitor held businesses to ensure that individual agreed targets are achieved. This call cycle is to be created annually, reviewed quarterly and updated on a monthly basis.
Build a strong client relationship to ensure that the account performs and grows to its maximum potential, reducing attrition rate and minimizing opportunities for competitors to gain business.
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Monitor office expenditure, supplier invoices, staff claims, payment documentation and expense records in coordination with the Finance team.
Maintain accurate and up-to-date office records, supplier information, administrative documentation and operational trackers.
Coordinate employee onboarding and offboarding requirements, including office access, workstations, welcome packs, company assets and other administrative arrangements.
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