Join the premier biopharmaceutical company that has been in the business for more than 125 years
Develops strong site relationships and ensures continuity of site relationships through all phases of the trial.
Performs clinical study site management/monitoring activities in compliance with ICH-GCP, Sponsor SOPs, Local Laws & Regulations, Protocol, Site Monitoring Plan and associated documents.
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Be the auditor of designator store to ensure all processes are carried out following the SOP and guideline given. To be an effective member of the Store Management Team in contributing towards the success of the store via business strategic planning, effective operational management, achieving the sales target and store direct profit while monitoring and control store overhead expenses within the budget set.
We are now looking for someone hungry, people-oriented, and highly driven to help us grow admissions.
About the Role
As our Admissions & Growth Associate, you will be on the front line of helping people make one of the most important career decisions of their lives. You will speak to applicants, understand their goals, guide them through the admissions process, follow up with them, and help serious candidates take the next step into Sigmaschool. You will also help us grow through offline initiatives: partnerships, university outreach, student communities, events, workshops, referrals, and local activations.
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Be the auditor of designator store to ensure all processes are carried out following the SOP and guideline given. To be an effective member of the Store Management Team in contributing towards the success of the store via business strategic planning, effective operational management, achieving the sales target and store direct profit while monitoring and control store overhead expenses within the budget set.
Provide high-quality legal advisory to internal stakeholders, underpinned by a thorough understanding of the business and its operational processes
Build and maintain strong relationships with external legal advisors and the broader legal community to stay current with evolving laws, regulations, and best practices
Manage the DKSH Group's internal legal contract database and deliver training to internal stakeholders on its effective and compliant use
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Professionally and accurately handle customers’ enquiries and requests by applying good knowledge of modern tools. Policies and processes. Execute and adhere to retail outlet and service impression as well as service mannerism guidelines as per company’s direction.
Achieve desirable Net Promoter Score (NPS) by providing exceptional service to the customers. Providing customers with advisory. Product ownership experience and good after sales support.
Resolve and update customers’ enquiries and complaints and the service is quick and efficient to ensure maximum customer satisfaction by taking ownership of customers’ issues.
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Professionally and accurately handle customers’ enquiries and requests by applying good knowledge of modern tools. Policies and processes. Execute and adhere to retail outlet and service impression as well as service mannerism guidelines as per company’s direction.
Achieve desirable Net Promoter Score (NPS) by providing exceptional service to the customers. Providing customers with advisory. Product ownership experience and good after sales support.
Resolve and update customers’ enquiries and complaints and the service is quick and efficient to ensure maximum customer satisfaction by taking ownership of customers’ issues.
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Process Corporate Solutions claims including registration, assessment, payment processing and letter preparation to meet department requirements & benchmarks.
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Professionally and accurately handle customers’ enquiries and requests by applying good knowledge of modern tools. Policies and processes. Execute and adhere to retail outlet and service impression as well as service mannerism guidelines as per company’s direction.
Achieve desirable Net Promoter Score (NPS) by providing exceptional service to the customers. Providing customers with advisory. Product ownership experience and good after sales support.
Resolve and update customers’ enquiries and complaints and the service is quick and efficient to ensure maximum customer satisfaction by taking ownership of customers’ issues.
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Process patient payments, issue receipts, and assist with panel/insurance claim documentation and employer verification.
Respond to patient enquiries through multiple channels, including walk-ins, telephone calls, and WhatsApp communications, including follow-ups escalated from the clinic's automated messaging system.
Manage incoming phone calls efficiently and professionally, ensuring prompt and courteous communication at all times.
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