To support the Operations Manager in planning, establishing, and overseeing new branch operations. The role ensures that new branches are operationally ready, comply with company standards, and assist to overseeing fleet operations, optimizing delivery efficiency, and ensuring high operational performance across all branches.
Operations Support
Develop and implement SOPs and operational workflows.
...
Lead and manage IT vendors to support and maintain IT infrastructure which include servers, storage, firewall, networking, security, etc.
Identify and assess vulnerabilities and risks in infrastructure and recommend mitigation measures.
Responsible to develop and implement IT policies and procedures for infrastructure and security management. Ensure company data is well secured and protected and adhered with Global ISM standard procedure
...
Liaise with external stakeholders, including accounting firms, tax agents, and banking partners across the region.
Support the implementation and enhancement of the Group’s ERP system across regional operations.
Collaborate with the Regional Finance Head to identify and resolve issues related to accounting, operations, and banking, while providing timely updates to management.
...
Researching and developing marketing opportunities and plans, understanding consumer requirements, identifying market trends, and suggesting system improvements to achieve the company's marketing goals.
Develop, monitor, and recommend continuous improvement on sales processes, sales plans, customer satisfaction, etc.
Analyzing budgets, preparing annual budget plans, scheduling expenditures, and ensuring that the sales team meets their quotas and goals.
...
Coordinate with external solicitors and other party advisors on Setia Group Legal’s or Business Units of the Setia Group matters.
Research on legal cases, updates and legislations to keep abreast of applicable laws relating to Setia Group’s business and operations and advice on the impact including necessary compliance due to such changes or updates.
Reports to and support the Manager / General Manager / Head of Legal to ensure all duties assigned and undertaken are carried out in accordance with applicable laws/regulations and Setia Group’s policies and procedures.
...
Responsible for the delivery and SLAs by guiding incident resolution, problem management, maintenance, and enhancement tickets raised by the end users for data solutions.
Engage with internal technology team to facilitate access to relevant data sources and ensure data quality and governance.
Technically lead the way in reviewing and adopting new, emerging and existing tech, leveraging benefits to improve availability, operations and support objectives.
...
Plan and execute corporate events, dealer engagement programs, CSR initiatives, ESG activities, and strategic partnerships that reinforce Canon’s reputation and values.
Oversee corporate website content and digital communications, driving stakeholder engagement while ensuring brand consistency and compliance.
Analyze problems reported by end users and work on identifying effective solutions.
Deliver Level 1 and Level 2 day-to-day operational support related to implemented IT solutions, covering end-to-end Supply Chain processes from order processing, order fulfillment, and logistics through to billing management.
Ensure incidents and service requests are resolved within agreed SLAs.
...
Develop and maintain data transformation pipelines using Talend / Talend Studio, Python and other related tools, integrated with Snowflake and other cloud platforms.
Provide support to project team members and external vendors by offering subject matter expertise in Snowflake-based data warehousing and Talend-driven data integration and transformation.
Maintain and support existing and future Data Warehouse solutions, including Snowflake environments (schemas, roles, virtual warehouses, and cost-efficient usage).
...
Coordinate cross-functional activities with R&D, Production, Quality Assurance, Procurement, Sales and After Sales departments to ensure project alignment.
Prepare monthly production plans, ordering plans and facilitate PSI (Production, Sales & Inventory) meetings.
Monitor inventory levels, supply chain activities and production capacity to ensure smooth operations.
...