Identify and obtain correct description information necessary to decipher appropriate classification for parts.
Maintain effective working relationships and communication with all key contacts (locally, regionally, or internationally) as needed within MR.DIY, as well as across departments within the local district (at origin and destination) to assure efficient and effective execution of defined processes.
Maintain regular communication with peers, Supervisor, Purchasers, and/or Import Managers to gain and share knowledge of best practices and common challenges/opportunities.
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Collaborate with internal and/or external stakeholders to resolve operational issues promptly, including follow-up on email enquiries, while supporting continuous process improvement, automation, and streamlining initiatives across finance workflows and reporting processes.
Support BAU operations and participate in User Acceptance Testing (UAT), data validation, system enhancement testing, and discussions with Public Transport Regulator & its representative, ensuring smooth implementation and operational readiness of finance systems and processes.
Perform administrative duties, maintain timely reporting of operational activities, adhere to strict reporting and processing deadlines, and undertake other ad-hoc responsibilities assigned by the team lead or management from time to time.
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Maintain good relationship with key stakeholders including OTI in resolving billing and debt issues including reconciliation; Ensures productivity, continuous improvements, and seamless service.
Support tool/system implementation; Actively initiate and participate in improvements to sustain a highly effective and efficient process and realize cost reduction opportunities including areas to standardize processes to optimize investments made in global ERP/SAP systems and financial services.
Proactively challenge the Status Quo, making fact-based recommendations.
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