Other Operational Support - Provides operational and project support to the Graduate School Manager and Associate Dean, including supporting new initiatives, process improvements, finance and resource administration, research ethics monitoring, committee and meeting coordination, and other activities to ensure the effective delivery of Graduate School services.
Degree or equivalent qualification/experience in administration or a related field.
Relevant experience of 3–5 years in administration, operations, or organisational support. Experience in a university or higher education environment is an advantage.
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Perform and coordinate restore activities for business‑critical systems and applications, including support during disaster recovery tests and real incidents.
Analyze backup and restore failures, identify root causes, and implement corrective and preventive measures.
Contribute to performance tuning and optimization of backup environments regarding throughput, capacity, and availability.
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Maintain government‑enterprise relations: liaise with government authorities, industry associations and cooperative media to sustain sound public relations; collect industry‑related policy information, and support various external application and liaison work.
Qualification and license management: take charge of application, modification, annual review and cancellation of business licenses and qualifications of the company; establish license management ledgers to ensure licenses are compliant and valid.
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